African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 3959

Full Length Research Paper

Selection of ocean container carriers: One country's perspective

Peter Dzakah Fanam*
  • Peter Dzakah Fanam*
  • Department of Maritime and Logistics Management, Australian Maritime College, Maritime Way, Launceston, Australia.
  • Google Scholar
Hong-Oanh Nguyen
  • Hong-Oanh Nguyen
  • Department of Maritime and Logistics Management, Australian Maritime College, Maritime Way, Launceston, Australia.
  • Google Scholar
Stephen Cahoon
  • Stephen Cahoon
  • Department of Maritime and Logistics Management, Australian Maritime College, Maritime Way, Launceston, Australia.
  • Google Scholar


  •  Received: 16 August 2016
  •  Accepted: 14 November 2016
  •  Published: 14 December 2016

Abstract

The objective of this study is to identify the most influential factors that affect choice of ocean container carrier by freight forwarders. It identifies the most influential factors considered by them when selecting ocean container carriers by analysing data collected from a survey of 105 freight forwarding organisations in Ghana. Exploratory factor analysis is used to identify the underlying factors which influence the selection of carrier. The findings of the study indicate that service quality, document accuracy, freight rates, environmental issues, schedule reliability and quick handling are the most influential factors that guide freight forwarders when purchasing liner shipping service. This study provides a better understanding of these influential factors from the perspective of the freight forwarders themselves. The findings are important to ocean container carriers since they can enable liner shipping companies to channel resources appropriately in response to factors which are identified as determining freight forwarder carrier selection.

Key word: Freight forwarders, ocean container carriers, carrier selection factors.