African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 3968

Full Length Research Paper

How do nurses perceive their cultural diversity? An exploratory case study

Mohamed Mousa
  • Mohamed Mousa
  • Estonian Business School, Estonia.
  • Google Scholar


  •  Received: 03 June 2017
  •  Accepted: 18 July 2017
  •  Published: 14 September 2017

Abstract

Due to its effect on both individual outcomes like job mobility, job satisfaction, job involvement and fair remuneration on the one hand and organizational outcomes like employees’ attendance, turnover, cynicism and performance on the other, diversity has become a rising trend more than ever before. The concept is no longer limited to Western countries but has become popular in many parts of the world. This study focuses only on Kasr El Eini hospital and in an attempt to investigate how nurses perceive their diversity. 25 semi- structured interviews were conducted, and the findings reflect that nurses at Kasr El Eini hospital, like many other classes of Egyptian society, struggle in a state of division and lack the value of inclusion in their workplace. Moreover, distributive justice was perceived with doubt by nurses there. The study ends with the recommendation that managers at Kasr El Eini hospital establish a professional identity for the hospital in which the concept “good colleague” should be utilized. Furthermore, paying attention to both inclusion and justice is also a needed mechanism there.

Key words: Diversity, diversity management, affirmative action, in- out group differentiation, inclusion, justice, Egypt.