African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4131

AJBM Articles

Volatility behaviour of BRIC capital markets in the 2008 international financial crisis

June 2014

Brazil, Russia, India and China (BRIC) are pointed as the most probable countries to enter the select group of industrialised countries, also appearing among the world’s twelve largest economies. The main objective of the present study is to assess whether the capital market behaviour of the BRIC’s emerging countries in the 2008 international crisis had already been equivalent to that of industrialised...

Author(s): Tabajara Pimenta Junior, Fabiano Guasti Lima and Luiz Eduardo Gaio

Impact of supplier technology innovation on supply chain efficiency based on revenue-sharing contract

June 2014

This study constructs a two-period supply chain model consisting of two suppliers and one retailer using a revenue-sharing contract. Considering random investment cost, the impact of supplier competition on innovation strategy is analyzed and the equilibrium strategy of suppliers’ technology innovation game as well as the optimal revenue-sharing contract is derived. It is found that technology innovation degree...

Author(s): Xiao-lu Zuo, Xin Tian, Guo-wei Hua and Zhi-xue Liu

Public transport service quality in South Africa: A case study of bus and mini bus services in Johannesburg

May 2014

This paper reports on commuters’ perceptions of bus and mini bus taxi service using an alternate to the most popular and commonly used service quality (SERVQUAL) instrument, namely The regional estuarine and coastal systems of the Americas (RECSA). From face-to-face interviews using a structured questionnaire to survey a convenience sample of 690 commuters at specifically selected mini-bus taxi and bus ranks using...

Author(s): Krishna K. Govender

The effects of biased technological change on total factor productivity: Based on the new perspective of appropriate technology

May 2014

The paper explains the effect of biased technological change (BTC) on total factor productivity (TFP) from the new perspective of appropriate technology. We have certified that the assumption of neutral technology progress of Solow is ostensible and also to get the general technological progress which can be divided into three parts: effect of knowledge progress, effect of capital intensity improvement and scale effect....

Author(s): Ping Li and Yongbao Ji

Dimensions of a metamodel of an entrepreneurial university

May 2014

The absence of a metamodel that is able to represent the main representations in literature, and to gather, synthesize the essential components that makes up the entrepreneurial university, reduces our capacity for understanding the underlying complexities of this subject matter. The objective of this article is to propose a reflection on the main representation models of the entrepreneurial university, seeking to build...

Author(s): Elzo Alves Aranha⊃ and Neuza Abbud Prado Garcia⊃

Governance of logistics platforms: The use of a survey for building a framework of performance indicators

May 2014

From bibliographical research on performance indicators in the business environment and logistics indicators (logistics services and supply chain), the objective of this research was to identify a set of performance indicators that can be used in the governance of logistics platforms. In order to achieve the proposed objective, a survey with experts from various institutions in Europe, Asia and North America was carried...

Author(s): Rafael Mozart da Silva, Eliana T. P. Senna and Luiz A. S. Senna

Foreign exchange exposure and its reflection in corporate finances

May 2014

In some periods of history currency volatility has been avoided due to agreements made between countries. From 1973 to fluctuation of currency quotations generated a great deal of economic theories that countries could manage their currencies. Companies with revenues in foreign currencies had to adapt and understand how the exchange rate policy of the country affects the results of organizations. This article is part of...

Author(s): Roque A. Zin

Participation in the credit market by small scale enterprises in Ghana: Evidence from Wa Municipality

May 2014

This study analyses the determinants of small scale enterprises participation in credit market and also examines their choice of credit source in the Wa Municipality of Ghana using 200 small scale enterprises. Primary data were collected with the help of self-administered structured questionnaires. In a departure from much of the existing literature, bivariate probit model is used to account for potential unobserved...

Author(s): Samuel Sekyi, Paul Kwame Nkegbe and Naasegnibe Kuunibe

The need for cost audit in enhancing reliance in the disclosed operational performance of organisations: The case of Nigeria

May 2014

In the present global business environment, cost reduction application has led to enhancing organisational value for many notable firms. However, in Nigeria, the situation is pathetic as companies incur high operational costs, in view of this reason, unit selling prices for most manufacturing outfit, including those of the market leader firms, are considered  exorbitant. This work, therefore, focuses on the...

Author(s): H.T. Iwarere

The expatriate professor: Lessons from teaching management in Africa

April 2014

Drawing on the experience gained by an American teaching undergraduate, graduate, and post-graduate student in three different African settings, this paper shares some key lessons learned and makes recommendations for other non-Africans who or will be teaching management in Africa. Pedagogically, it is important to utilize business cases that are relevant to the African context. Communicatively, it is recommended that...

Author(s): Richard N. Hayes

The use of a hybrid ANP-VIKOR approach for establishing the performance evaluation model of e-business project

April 2014

These years, Taiwan enterprises face a rapidly changing environment. This transformation was brought about by both the pressure to take on an international and global outlook and the increase to apply more e-business or information communication and technology (ICT) solutions. Furthermore, the subjects of the e-business research increase day by day. In accordance with this tendency, Taiwan authority schemes out...

Author(s): Shih-Ching Wang and Ming-Kuen Chen

Leaving home: Relocation choices of South African multinational enterprise (MNEs)

April 2014

As multinational enterprise (MNEs) from emerging markets grow into maturity they face significant challenges surrounding their identities and home country bases and, as a result, we see them making different choices. National champions choose to retain their corporate headquarters and identity from their emerging market homes while corporate emigrants relocate their head-offices abroad. Targets of mergers and...

Author(s): Saul Klein, Albert Wöcke and James M. Hughes

The next frontier: Open innovation and prospecting of knowledge in highly complex environments – Towards value creation in high tech Industries

April 2014

This article aims to contribute to a policy of innovation management. To do so, it presents the influence practices of open innovation in the prospecting of knowledge for value creation in highly complex environments. The research was conducted in the light of theoretical excerpts and application of a survey to specialists, with knowledge about the investigated object, selected by scientific and technical criteria. The...

Author(s): Selma Regina Martins Oliveira and Jorge Lino Alves

Customers’ satisfaction with ATM banking in Malawi

April 2014

Automated Teller Machine (ATM) banking is the second popular access channel to banking services behind branch banking in Malawi which offers competitive advantage in the homogenous market of retail banking products and services. It is important that banks achieve service quality and customer satisfaction to remain competitive through ATMs. The results are from 353 ATM card users where over half are satisfied with ATM...

Author(s): Charles Mwatsika

Corporate social responsibility: A literature review

April 2014

While corporate social responsibility was widely discussed in the last forty years of the twentieth century, the idea that business has societal obligations was evident at least as early as the nineteenth century. The concept of corporate social responsibility constantly adapts to the needs of global business. Given the recent development of corporate social responsibility and sustainability ideologies, along with...

Author(s): Bahman Saeidi Pour, Kamran Nazari and Mostafa Emami

Rural women entrepreneurship in India: Challenges and opportunities

April 2014

The entrepreneur is an economic man, who tries to maximize his profits by innovation. Innovation involves problem solving and entrepreneur gets satisfaction from using capabilities in attacking problems. There are around   seven lakh villages in India and also that more than 70% of our population that live in villages half are women. Rural women represent a sizeable percentage of labor force in our country, yet...

Author(s): Sanjeev Kumar Khare and Lilesh Gautam

New developments in ICM: Image configuration method

March 2014

The purpose of this paper is to present the latest format of the Image Configuration Method, created to ensure through proper management, sustainability of organizational reputation as well of its brands and products image. ICM is a method to constantly monitor organization, brand and product image, which reflects on management and communication planning for each year. The method detects problems and opportunities for...

Author(s): Maria Schuler, Deonir de Toni and Gabriel Sperandio Milan

Causality analysis of the technology strategy maps using the fuzzy cognitive strategy map

March 2014

The main purpose of this study is to find out the causality relationships between the strategic management of technology (SMOT) objects in the selected Iranian high technology companies, based on the balanced scorecard (BSC) and fuzzy logic approaches. Evaluations of critical technological indicators in the selected high technology-based companies illustrated they have used different cognitive procedures in their...

Author(s): Oleyaei-Motlagh Seyyed Yousef 

Ranking DMUs based on efficiency stability

March 2014

Decision-making process is to find the best option from all of the feasible alternatives. Considering the efficiency interval, efficiency scores from optimistic and pessimistic points of view, all the possible evaluations can be illustrated. Therefore, Interval DEA models can be helpful for a decision maker needs all those possible efficiency values that reflect different perspectives. The mentioned upper and lower...

Author(s): Farhad Hosseinzadeh Lotfi, Gholamreza Jahanshahloo, Mohsen Vaez-ghasemi and Zohreh Moghaddas

Perceptions of accounting professionals about the influence of information technology in their individual work process

March 2014

The continuous flow of technological innovations, combined with the changes that occur in accounting practice is changing the organizational environment and the people involved. Accounting professionals use IT to be able to make reliable and timely information available to managers, supporting the decision making process. This investigation aims to identify the perceptions of accounting professionals from the State of...

Author(s): Ricardo Adriano Antonelli, Lauro Brito de Almeida, Romualdo Douglas Colauto and Wesley Vieira da Silva

Criteria for the selection of architects by first- time clients

March 2014

The purpose of the research is to answer two questions: Which factors do individual clients consider when selecting an architect for the first time? How does the importance attached to these factors vary with the procurement method? These questions are answered in a questionnaire survey of recent clients of architects who commissioned architects for residential projects in Lagos, Nigeria. The respondents were asked to...

Author(s): Adedapo, Adewunmi Oluwatayo

Modeling to assess the influence of knowledge on the technological innovation performance capacity in high complexity environments: Towards Brazilian multinationals companies

March 2014

The present paper aims to contribute to the knowledge and innovation planning guidelines in the high complexity environments. Thus, a modeling proposal is presented to assess the influence of knowledge on the technological innovation performance capacity of multinationals companies. This procedure was prepared according to the following phases: Phase 1: Determination of the conceptual model; and Phase 2: Verification of...

Author(s): Selma Regina Martins Oliveira and Jorge Lino Alves

The effectiveness of knowledge sharing on projects: How companies prosper by what they know

February 2014

The topic focuses specifically on knowledge sharing on project team, specifically around project teams in the Information Systems (IS) sector. The paper review show knowledge sharing can be effective on IS projects, up to the point where the software is used by the business. A survey was conducted with participants who were actively involved in project teams. The focus was on key role-players, such as Project Managers,...

Author(s): Visvanathan Naicker and Hishaam Benjamin

A simulation method for Material requirement planning supply dependent demand and uncertainty lead-time

February 2014

Materials requirements planning (MRP) is a widely used method for production planning and scheduling. Planned lead-time (PLT) and lot size are two of the input parameters for MRP systems, which determine planned order release dates. In this paper deals with material requirement planning for a three levels production and assembly system with several types of components and one type of final product, in multi periods. In...

Author(s): Haibatolah Sadeghi, Ahmad Makui and Mehdi Heydari

The effects of TMT interaction on enterprise performance from the perspective of enterprise culture

February 2014

The relationship between enterprise culture and enterprise performance and the relationship between top management team (TMT) and enterprise performance have been the hot topics which academy and business circles focused on since Pettigrew put forward the "organizational culture"; Hambrick and Mason proposed the "upper echelons theory". However, previous studies on the relationship between enterprise...

Author(s): Xi Huai Liu, Yu Hui GE and QianNan Wang

Conditions for female and young Brazilian entrepreneurs: Common aspects for guiding public policies for innovative ventures

February 2014

Entrepreneurship and innovation are complex processes which are difficult to grasp and generalize because of the multiple actors involved and the diversity of historical, social, cultural, geographical and institutional contexts in which these processes take place. The aim of this article is to identify the structural processes concerning the exclusion of Brazilian young people and women from innovative employment based...

Author(s): Yára Lúcia Mazziotti Bulgacov, Denise de Camargo, Maria Lucia Figueiredo Gomes de Meza and Siglinde K da Cunha

Impact of motivation as HR bundle on performance of teachers of public schools in Bungoma County

February 2014

The challenge for managers today is to keep the staff motivated and performing well in the workplace. By understanding employees' needs, managers can understand what rewards to use to motivate them. The goal of most companies is to benefit from positive employee behavior in the workplace by promoting a win–win situation for both the company and workers. This research sought to determine the impact of...

Author(s): Wanyonyi Kadian Wanyama, Dankit Nassiuma and C. Zakayo

About the relationship between health expenditure and GDP: more evidence

February 2014

In this paper, the relationship between Health Care Expenditure (HCE) and Gross Domestic Product (GDP) in different developed countries with different health care systems from 1960 to 2010 were analyzed. For this purpose, unit root test and cointegration techniques were used. We showed not only the trajectory of these variables over time but also other factors associated with them, as life expectancy at birth, total...

Author(s): Marta Pascual and Noelia González-Prieto

Review of the principles of complexity in business administration and application in financial statements

January 2014

This paper introduces the background and fundamental aspects of chaos and complexity together with the differences and the links between chaos and complexity, and the distinction between complicatedness and complexity with reference to issues in business administration. There is a need to be cautious when using chaos and complexity models in business administration, not to provide a superficial characterization of...

Author(s): Fernando Juárez

Clients’ service perceptions of private higher education institutions in South Africa: An importance-performance analysis for strategic managers

January 2014

Globally, higher education institutions (HEI) are required to be more business-like in their functioning. Students are increasingly being recognised as discerning customers, selecting a provider based on its ability to provide a superior value proposition. Unlike their public counterparts, private higher education institutions (PHEI) in South Africa receive no financial support from the government. To ensure...

Author(s): Bezuidenhout Gerhard and De Jager Johan

Role of internal audit in managerial practice in organisations

January 2014

Owing to transactional evolution among business entities, mostly related to globalization, the internal audit function (IAF) has assumed a relevant role in the organisational context as it advises and supports management. In this scenario there is an inquiry into the activities of internal auditing related not only to the technical perspective but also to its contribution to the managerial duties. Thus, the current...

Author(s): Juarez Pinto, Anisio Candido Pereira, Joshua Onome Imoniana and Marcos Reinaldo Severino Peters

Measuring queuing system and time standards: A case study of student affairs in universities

January 2014

The objective of the study is to examine the behavior and patterns of arrival of students in a university through observation method. Student affairs department of different universities are investigated in this study. Queuing theory is adopted for waiting in lines/queues. The results show that more than 70% of the students in universities are unhappy and dissatisfied with the service of student affairs.  The...

Author(s): Muhammad Imran Qureshi, Mansoor Bhatti, Aamir Khan and Khalid Zaman

Accounting professionals’ perceptions concerning the influence of information technology in decision-making process

January 2014

Accounting role today as a primary provider of information to organizations becomes more and more prominent; its agent executor, the accountant, makes extensive use of information technology both in generating information and in decision-making. The aim of this study consists of mapping out accounting professionals’ perceptions regarding the influence of information technology on the individual decision-making...

Author(s): Ricardo Adriano Antonelli, Lauro Brito de Almeida, Romualdo Douglas Colauto and Fernanda Luiza Longhi

FDI inflows, transfer of knowledge, and absorptive capacity: The case of Mozambique

January 2014

The literature has discussed the impact of Foreign Direct Investment (FDI) on host economies, but has overlooked the case of the least-developed countries (LDCs) and, in particular, the transfer of knowledge to these economies. Drawing on different streams of the literature (FDI impact, knowledge transfer, and absorption capacity), this paper analyzes how a country’s absorptive capacity may moderate the transfer...

Author(s): Roberto Gonzalez Duarte, José Márcio de Castro, Irene Kazumi Miura, Renato Almeida de Moraes, João Feijó and Joana Zaara de Carvalho

The factors affecting employee turnover in an organization: The case of Overseas Pakistanis foundation

January 2014

The purpose of this research paper is to find out the relationship of the factors such as retirement benefits, job security and financial crises affecting the turnover of an employee in an organization. The sample data were collected from more than one hundred people working in the private, semi_ government and commercial organization Overseas Pakistanis Foundation (OPF) in Islamabad, Rawalpindi and Peshawar....

Author(s): Sajjad Ali Khan

The role of human resources management practices represented by employee’s recruitment and training and motivation for realization of competitive advantage

January 2014

The present study identified role of human resource management in the realization of competitiveness in industrial organizations and has focused primarily on some important issues related to human resource management selection, training, motivating, attracting, employing, evaluating employees, and the setting of salaries, fees and rewards and the realization of competitiveness among business organizations. This paper...

Author(s): Marwan M. Shammot 

Is there a link between compensation packages and job performance in the Ghana police service?

November 2013

Employee compensation has gained significant attention for its impact on employee job performance. However, few empirical studies have actually examined the relationship between compensation and job performance in the public sector organisations in Ghana. This study fills the research gap by investigating the link between compensation packages and job performance in the Ghana Police Service. Using an exploratory and...

Author(s): Samuel Howard Quartey and Esther Julia Attiogbe

Understanding MBA service quality in postgraduates’ own terms: An exploratory analysis of top-of-the mind definition

November 2013

The growing internationalisation of Higher Institutions of Education and the proliferation of Information and Communications Technology (ICT) have increased the competitive challenge facing local public universities and MBA programs. Service quality is the key challenge facing local universities to compete at international level. To achieve service quality however, managers of Higher Institutions of Education and/or MBA...

Author(s): Charles Mwatsika and James Kamwachale Khomba

Assessing the after-sales performance of an IT product-service company

November 2013

A product-service system (PSS) can be perceived as an extension of the functionality of a physical good to which specialised services are added. IT (Information Technology) companies have operated with a PSS model in a business-to-business (B2B) context and are referred to as IT PSSs in this paper. In addition to software and hardware products, IT PSSs provide after-sales services to clients such as system operation,...

Author(s): Miriam Borchardt, Giancarlo Medeiros Pereira, Rodrigo Leichtweis Petry and Miguel Afonso Sellitto

Curbing the unemployment problem in Nigeria through entrepreneurial development

November 2013

This study is on curbing the Unemployment problem in Nigeria through entrepreneurial development. The study is motivated by the fact that unemployment problem like corrupt practices in Nigeria is a hydra headed problem and thus require the collective effort of all.  The study made use of primary data sourced from 220 respondents in Kogi State through administering of questionnaire. Their responses were tested using...

Author(s): Hassan, Olanrewaju Makinde  

The relationship between conscientiousness, extraversion and leadership effectiveness among local government managers in Eastern Cape, South Africa

November 2013

For the last 18 years, an insignificant development has been achieved in creating one organisational culture of the Eastern Cape local government that can promote an effective and efficient spending of the annual provincial budgetary allocation of more than fifty-six billion rands ($56,964,320,000). The development and fall of the local government administration is centred on the abilities and values of leaders present....

Author(s): Clement Bell and Chan Murugan

The degree of competition in Iranian banking industry: Panzar-Rosse approach

November 2013

The Iranian banking sector has undergone huge and substantial reform in the last decade;¬ privatization¬, establishment of private banks and development of modern technologies (IT). Based on a sample of 19 banks, This paper investigates the competitive condition of the Iranian banking industry over the period 2005-2010 using the H-statistic proposed by Panzar and Rosse.. The properties of this non-structural...

Author(s): Farhad khodadad Kashi and Jamal Zarein Beynabadi

7Ps in corporate hospitals – Administrators’ perspective

November 2013

The prime objective of the paper is to study 7Ps - Product, Price, Place, Promotion, People, Physical Evidence and Process - in selected corporate hospitals in India which is very pivotal in strengthening the effectiveness of a hospital. It is needless to say how important service sector is in the national economy. In India, more than 50% of the GDP is now accounted for by the service sector. Though this sector has...

Author(s): T. Sreenivas, B. Srinivasarao and U.Srinivasa Rao

The dimensions of relationship value between suppliers and customers based on complex products and systems

November 2013

The dimensions of relationship value are different from different industry. There are no studies in Complex Products and Systems (CoPS) yet. It is more important to study relationship value for buyers and sellers in CoPS. This paper investigates the dimensions of the relationship value between suppliers and customers in the context of CoPS. Theoretically, the relationship value based on CoPS includes three aspects:...

Author(s): Ye Jianhua and Zhang Mingli

Multi product and service organization structure for managerial transformation process

November 2013

The examples given in this work have clear implications for practitioners to improve managerial transformation process as far as possible via strategic structure management. The final results showed that managerial transformation process quantity in compliance with determined criteria of evaluation suggested model for each organization is different. The other implication of the research is that multi product and service...

Author(s): Nasser Fegh-hi Farahmand

Demand for money in Pakistan

November 2013

This study is an empirical investigation of the relationship between M2, gross domestic product, inflation rate and interest rate. The study used secondary data obtained from Pakistan IMFs (World Development Indicators) over the period 1976-2012. Reliability and viability of the data is checked through various sources like IFS and World Bank. For estimation ADF (augmented dickey fuller) unit root test, Johansen’s...

Author(s): Muhammad Azeem Naseer

The effects of ISO 9000 quality management system implementation in small and medium-sized textile enterprises: Turkey experience

November 2013

This study aimed to determine the effective factors, difficulties encountered, attainable levels of the objectives in the process of certification in small and medium-sized enterprises with the ISO 9000 Quality Management Systems (QMS) certificate in Turkey Textile Sector. The study was carried out by reaching the managers that managed certification process in companies. The data collected via questionnaires were...

Author(s): Senol Okay and Suleyman Semiz

The role of trust and ease of use in the development of Internet banking

November 2013

Chinese customers adopted online banking service over fourteen years. But low customer satisfaction is still a problem of internet banking development in China. This study investigates how trust and ease of use influence internet banking customer satisfaction in China. Authors developed a theoretical model based on literature review. We analyzed the data using structured equation modeling (SEM) to evaluate the strength...

Author(s): Zhengwei Ma, Jinkun Zhao and Ming Li

Empirical research on impact of industrial services brand on customers’ relationship quality perception

November 2013

Industrial services brand will play a critical role in establishing high-quality customer relationships. Based on this, this study aims to empirically explore the influence of industrial services brand on customers’ perceptions toward the two parties’ relationships. The study develops a conceptual framework firstly for industrial services brand which includes expertise, corporate reputation, corporate...

Author(s): Xu Yueheng and Zhang Mingli

A preliminary investigation of factors influencing consumer adoption of online transactions in Malaysia

November 2013

Information technology is fundamentally changing business transaction worldwide. The advent of internet transaction offers business firms a new frontier of opportunities and challenges. An understanding of how demographic characteristics and socialfactors influence the adoption of online transaction can allow firms to create solutions and plans to attract consumers to their services, thus enabling them to gain a greater...

Author(s): Abdullah Farah Ahmed, Abdullahi Sirad Jamal, Mohd Mansor Ismail and Golnaz  Rezai

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