An e-service quality assessment of house rental websites based on the Kano model and Multiple Criteria Decision Making method (MCDM) in Taiwan

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Chen-Yi Hsu*
Department of International Business, Kainan University, Taoyuan, 33857, Republic of China.
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Szu-Ching Shih
Department of International Business, Kainan University, Taoyuan, 33857, Republic of China.
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This article is published under the terms of the Creative Commons Attribution License 4.0.

Authors

Chen-Yi Hsu*
Department of International Business, Kainan University, Taoyuan, 33857, Republic of China.

Szu-Ching Shih
Department of International Business, Kainan University, Taoyuan, 33857, Republic of China.

Corresponding Author Email: [email protected]

This article is published under the terms of the Creative Commons Attribution License 4.0

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