Delivering quality service to in- and out-patients in a South African public hospital

J. W. de Jager; A. T. du Plooy; M. Femi Ayadi

doi:10.5897/AJBM.9000183

African Journal of
Business Management

Abbreviation: Afr. J. Bus. Manage.
Language: English
ISSN: 1993-8233
DOI: 10.5897/AJBM
Start Year: 2007
Published Articles: 4188

Full Length Research Paper

Delivering quality service to in- and out-patients in a South African public hospital

J. W. de Jager1*, A. T. du Plooy1 and M. Femi Ayadi2

1Department of Marketing, Logistics and Sport Management, Tshwane University of Technology, South Africa. 2University of Houston, Clear Lake, Houston, TX, USA.
Email: [email protected]

Article Number - 18A172621085
Vol.4(2), pp. 133-139 , February 2010
https://doi.org/10.5897/AJBM.9000183

Accepted: 04 December 2009
Published: 28 February 2010

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