African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4129

Full Length Research Paper

A quality function deployment approach to HR strategy formation and prioritization: Meeting client satisfaction in service organizations

  Gholamreza Jandaghi*, Ali Naghi Amiri and Abdolazim Mollaee
University of Tehran, Qom College, Tehran, Iran. 
Email: [email protected]

  •  Accepted: 30 September 2010
  •  Published: 30 November 2010

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