August 2013
The role of talent management and HR generic strategies for talent retention
The research was conducted to highlight the role of talent management with HR generic strategies to retain talent, reduce employees’ turnover and to achieve perceived HR outcomes of a firm by implementing succession planning, employer’s branding, motivation and development policies effectively and efficiently. In addition, HR practices like training and development, recruitment...
August 2013
Customers’ perception about value added services rendered by banks
The research is focused on customers’ perception about augmented services rendered by the banks, namely, ATM Facilities, Debit card facilities, Credit card facilities, Mobile Banking and Internet banking facilities. How the customers have accepted these facilities, to what extent they are using these facilities and how to improve the usage rate were the main focus of research area in this study. The author...
August 2013
The chain impact of customers’ value on organizational performance: A customer-based perspective in a command economy
This study assesses how customer value has chain effects on an insurance company’s market orientation, competitive advantage and organizational performance in a command economy. In this study we want to analyze Iran’s Insurance policy in strategy selection to identify its deficiencies compared to the ideal situation that Zhou explained in his essay, “Market orientation, competitive advantage and...
August 2013
Retail patronage of Sowetan consumersafter 1994
Changes in retail patronage in the South African retailing environment since the advent of democracy in 1994 need to be further researched. Various factors have played a role in making the South African retail environment the dynamic place it is. Some of the major changes include the new retail planning that has occurred since democracy and the effect it has had on the disadvantaged black township areas. The aim of this...
August 2013
EPQ models for deteriorating items with linearly discounted backordering under limited utilization of facility
This study presents an economic production quantity model for deteriorating items in which backorder is allowed. The selling price of backorder depends on the customers that are willing to purchase the items under the condition that they receive their orders after a certain fraction of waiting time. The utilization of facility is an important index of production efficiency in the opportunity cost perspectives. This...
August 2013
Strategic corporate social responsibility: a theoretical framework
This paper focuses on CSR integration in strategic management and control systems, with particular reference to the reasons which lead firms to strategically manage social dimension and the consequences in terms of social performance. The goal of the paper is to develop a conceptual framework which enables us to understand the relationship among contextual factors (internal and external), strategic control tools and...
August 2013
The role of accounting in public governance process
The intensification of the relations between government and society, whether by means of public-private interaction or of the participation of civil society, contributes to the appreciation of accounting in the scope of public administration. Accounting gains a new feature with this configuration. In addition to its basic capacities of registering and interpreting all phenomena, among which are public budgets,...
August 2013
Corruption and implications for industrial development in Nigeria
Corruption is the bane of Nigeria’s socio-economic development. This paper specifically examines critically how corruption and other associated factors led to the failure of two state-owned public institutions (automobile and steel industries) that would have launched the country into an industrial nation to reckon with, not only in Africa but also in the entire world|. Locating corruption in Nigeria within the...
August 2013
Evaluation of the relationship between social capital and manpower’s burnout in teaching hospitals of Iran
The purpose of this study was to evaluate of the relationship between social capital and manpower’s burnout in teaching hospitals of Iran. This study was a cross sectional study conducted in the teaching hospitals of Tehran University of Medical Sciences in the year 2011. The target population of the study was manpower in hospitals of Tehran University of Medical Sciences. A total number of 320 manpower were...
August 2013
The measurement of operating efficiency: A case study of Fong Shan Tourism Plaza
Tourism has become a flourishing industry and the competition is intense in Taiwan. How to efficiently deploy the business units in leisure square and how to objectively evaluate operating efficiency of each business unit become the most important issues for tourism plaza managers. This paper presents an empirical study in which Data Envelopment Analysis is used to evaluate the operating efficiency of 12 business units...
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