An assessment of the impact of quality service on customers’ satisfaction and loyalty in selected hotels in Tamale Metropolis, Northern Region, Ghana
This study was carried out to assess the impact of quality service on customers’ satisfaction and loyalty in some hotels in Tamale Metropolis, Ghana. A total of three hundred structured questionnaires were distributed to native and international tourists for the study. A self-employed form of survey was used to gather information from the respondents using service quality model. All the three hundred respondents...
The effect of participatory project design on project success in government funded project in Uganda: A case study of parish development in Kabale District
The objective of this study was to examine the effect of participatory project design on project success in a government-funded project in Uganda, a case study of Parish Development in Kabale District. A cross-sectional survey was done. 75 respondents provided information, and we integrated quantitative and qualitative analysis. The analysis was conducted on three separate levels and included descriptive, bivariate, and...