African Journal of
Marketing Management

  • Abbreviation: Afr. J. Mark. Manage.
  • Language: English
  • ISSN: 2141-2421
  • DOI: 10.5897/AJMM
  • Start Year: 2009
  • Published Articles: 147

Full Length Research Paper

Investigating service quality dimensions in South African motor vehicle servicing

A. Berndt
Department of Marketing Management, University of Johannesburg, P O Box 524 Auckland Park
Email: [email protected]

  •  Accepted: 23 March 2009
  •  Published: 30 April 2009

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