Educational Research and Reviews

  • Abbreviation: Educ. Res. Rev.
  • Language: English
  • ISSN: 1990-3839
  • DOI: 10.5897/ERR
  • Start Year: 2006
  • Published Articles: 2023

Full Length Research Paper

Improving product quality of Nigerian universities through supply chain management

M. N. G. Akeke
  • M. N. G. Akeke
  • Department of Business Education, University of Calabar, Calabar 540281, Cross River, Nigeria.
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N. F. Iroegbu
  • N. F. Iroegbu
  • Department of Management Alex Ekwueme Federal University Ndufu Alike, Ikwo, Ebonyi State, Nigeria.
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P. E. Oche
  • P. E. Oche
  • Department of Business Education, University of Calabar, Calabar 540281, Cross River, Nigeria.
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M. O. Akputu
  • M. O. Akputu
  • Department of Business Education, University of Calabar, Calabar 540281, Cross River, Nigeria.
  • Google Scholar


  •  Received: 25 February 2025
  •  Accepted: 11 April 2025
  •  Published: 30 April 2025

Abstract

This study examines the impact of improving product quality of Nigerian universities through supply chain management. Specifically, the study examined the impact of supply chain integration, supplier relationship management, technology adoption in supply chain management as the independent variables and product quality in Nigerian universities as the dependent variable. To guide the study, three research questions were posed, and hypotheses formulated. Descriptive survey design was adopted for the study. 73 lectures from the department of Business Education and Vocational and Technical Education made up the population and census was used because of the manageable population. The instrument for data collation is, “Improving Product Quality and Supply Chain Management in Nigerian Universities Questionnaire” (IPQSCHMNUQ) which is a 30-items questionnaire having 10 items per variable. Data collected from this instrument was analyzed using Pearson Product Moment Correlation (PPMC) to test the hypotheses at 0.05 level of significance. The results of the analysis reveal that, there is significant relationship between the level of supply chain integration and the quality of educational products and services offered by Nigerian universities; effective supplier relationship management significantly affects the quality of academic resources and that the adoption of advanced supply chain technologies has significant impact on the overall quality of educational outputs in Nigerian universities. From the findings of the study, it was recommended among others that Nigerian universities should prioritize the development and implementation of advanced resource management systems to ensure the optimal allocation and utilization of academic resources.
 
Key words: Supply chain, technology adoption, supply chain management, product quality.