Abstract

This study dealt with how managers’ behaviors and attitudes affected the job satisfaction and motivation of workers in the Directorate of Sports and Youth Services in the eyes of workers. The study used a qualitative method. It focused on the workers’ ideas of how they were affected by their managers’ attitudes and behaviors in terms of job satisfaction and motivation. Considering the target population, the study is a ‘case study’. The participants of the study were 12 workers, 7 women and 5 men, working in the Provincial Directorate of Youth Services and Sports in Trabzon, Turkey. The study used a semi-structured interview form as the data gathering tool. The participants were asked to give answers to the questions on the form and their answers were recorded. In data analysis, ‘constant comparative analysis’ method was used. The study found a significant relationship between personnel’s job satisfaction and motivation and managers attitudes and behaviors.

Key words: Job satisfaction, sports personnel and managers