Educational Research and Reviews

  • Abbreviation: Educ. Res. Rev.
  • Language: English
  • ISSN: 1990-3839
  • DOI: 10.5897/ERR
  • Start Year: 2006
  • Published Articles: 1918

Article in Press

Determinants of Students’ Satisfaction in Higher Education: Evidence from Arba Minch University, Ethiopia

Fassil Eshetu, Getahun Kelemework, Sileshi Abebe, Mohammed Shure

  •  Received: 20 December 2018
  •  Accepted: 21 September 2020
This study aimed to examine the determinants of students’ satisfaction at higher education in Ethiopia using a random sample of 547 students from Arba Minch University. Female and students with rural origin were more satisfied than males and students with the urban origin and the differences are significant at a 5 percent level of significance. Junior students were more satisfied than senior students and the difference is statistically significant. Students who placed in the program by their interest were also more satisfied than students who were placed without their interest. From logistic regression, gender, faculty of study, years of study, and program placement significantly affect students’ satisfaction. The concerned body should work hard to raise the quality of services provided to students and place students to study programs based on their interests.

Keywords: Satisfaction; Ordered Logit; Likert Scale; Higher Education; Students; Ethiopia