International Journal of
Psychology and Counselling

  • Abbreviation: Int. J. Psychol. Couns.
  • Language: English
  • ISSN: 2141-2499
  • DOI: 10.5897/IJPC
  • Start Year: 2009
  • Published Articles: 212

Full Length Research Paper

Student volunteers’ perspectives on roles/functions of university counseling centers in Taiwan

Yii-nii Lin
  • Yii-nii Lin
  • Center for Teacher Education, Institute of Learning Sciences,National Tsing Hua University, Taiwan.
  • Google Scholar
Yi-Hsing Claire Chiu
  • Yi-Hsing Claire Chiu
  • Department of Applied Psychology, Hsuan Chuang University, Taiwan.
  • Google Scholar
Pi-Hui Lai
  • Pi-Hui Lai
  • Department of Early Childhood Educare, Ching Kuo Institute of Management and Health, Taiwan.
  • Google Scholar
Yueh-Hua Chen
  • Yueh-Hua Chen
  • Department of Life and Death, Nanhua University, Taiwan.
  • Google Scholar

  •  Received: 26 September 2016
  •  Accepted: 11 November 2016
  •  Published: 31 December 2016


This study discussed the student volunteers’ perspectives on the roles/functions of University Counseling Center (UCC). Fifteen student volunteers of a university in northern Taiwan participated. Phenomenological method was employed to analyze in-depth interviews. Themes emerged including volunteers viewed; roles and functions of UCC as enhancing the quality of mental health on campus, psychological and counseling education beneficial to students for comprehending counseling and UCC, specialized counseling services designed to take the initiative to reach out to students, and direct counseling interventions provided to tailor individual students’ needs. Participants suggested that UCPs should help students know more about UCC and the counseling profession. Students will “be familiarized with UCC, trust UCP, and visit UCC.” Consequently, they will utilize UCC resources when needed.

Key words: University counseling center, student volunteer, role and function.