April 2011

The empowerment, ongoing limits and consequences in financial services

  Empowerment may be one of the answers to the growing competition and increasingly demanding customers in the financial retail sector, but the relation between empowerment and profit-oriented behaviour at the service encounter has been only sparsely documented. This article offers a comparative empirical analysis of the conditions and impact of empowerment and related activities in Iranian financial...

Author(s):   Reza Shafiezadeh Garousi    

April 2011

Role of rural business incubators in translating micro finance to sustainable micro enterprises

  Present paper looks at how rural business incubators (RBIs) and enterprise resource centers (ERCs) together with micro finance institutions (MFIs) can contribute to inclusive growth. India’s informal sector has a very powerful presence of brilliant entrepreneurs, who can potentially contribute to India’s fight against poverty and have the potential for much more employment and income generation,...

Author(s):   Perumal Koshy