Analysis of social media mainstreaming in E-extension by agricultural development programmes in North Central Zone , Nigeria

1 National Institute for Freshwater Fisheries Research, P. M. B. 6006, New Bussa 913, Niger State, Nigeria. 2 Department of Agricultural Extension, Faculty of Agriculture, University of Nigeria, Nsukka, Enugu State, Nigeria. 3 Department of Agricultural Economics and Extension, Chukwuemeka Odumegwu Ojukwu University Igbariam Campus, Anambra State, Nigeria. 4 Home and Rural Economics Department, Federal College of Freshwater Fisheries Technology New Bussa 913, Niger State, Nigeria.

generation, interaction, engagement, sharing and networking.They are most popular communication tools and sources for breaking news among the millennial due to accessibility, globalization, multimedia combinations, and stylish effects.Suchiradipta and Saravanan (2016) defined SM as web based tools of electronic communication that allow users to personally and informally interact, create, share, retrieve, and exchange information and ideas in any form that can be discussed, archived and used by anyone in the virtual communities and networks.Andres and Woodard (2013) viewed it as user generated information, opinion, video, audio, and multimedia that is shared and discussed over digital networks, and noted that social media refers to internetbased tools for sharing and discussing information among people.Edosomwan et al. (2011) traced SM history to many social networking sites created in the 1990s whereas in 2000 social media received a great boost with the witnessing of many social networking sites springing up.Among those that were launched as enumerated by Junco et al. (2011) included Lunar Storm, Six degrees, Cyworld, Ryze, and Wikipedia. In 2001, fotolog, Sky blog and Friendster were launched, and in 2003, MySpace, LinkedIn, LastFM, Tribe.net, Hi5 etc. In 2004, popular names like Facebook Harvard, Dogster and Mixi evolved.During 2005, big names like Yahoo!360, YouTube, Cyword, and Black planet all emerged.Also, Andres and Woodard (2013) listed social media to include (but are not limited to): Social networking sites e.g.Facebook, LinkedIn, Myspace; Video and photo sharing websites e.g.Flickr, YouTube; Blogs; Microblogs e.g.Twitter, Tumblr; Forums, discussion boards, and groups e.g.Google Groups, Yahoo Groups; and Wikis e.g., Wikipedia; Video on demand and podcasts; Video conferences and web conferences; Email and instant messaging; Socially integrated mobile text messaging; Websites with social plug ins and layers.As shown in Table 1, there is worldwide increase in the usage of SM and all the regions including Middle East and Africa ranked high users with 92.8% in 2017.
On this, Hartshorn (2010) noted there are several differences between social media and social networks.Social media is still a media which is primarily used to transmit or share information with a broad audience, while social networking is an act of engagement of people with common interest to associate together and build relationships through community (Cohen, 2009;Hartshorn, 2010).SM offer actors in agricultural value chain particularly primary and secondary actors a voice, visibility, sense of belonging and global interconnection through the internet network unlike traditional media such as radio, newspaper and television.Cornelisse et al. (2011) outlined some merits of SM in advisory services thus; gives an opportunity to connect with one's audience, educate and helps to know more about the platform needs in the enterprise.It makes promotion of extension programs easier, allows real-time interaction with clients, helps extend outreach to new audiences, and promotes development of relationship among actors in the system.This informed the statement of Fulton (2016) that local farmers are being asked to cling closer to their smart-phones and computer screens to meet their information needs.For agricultural development practitioners, social media tools can expand the reach of various communities, strengthen partner relationships, support programmatic initiatives, and provide a vital means to increase the visibility of public profile and engagement (Andres and Woodard, 2013).As shown in Figure 1, global social media log-in-users as at July 2017 were 2 billion for Facebook followed by YouTube with 1.5 billion, WhatsApp and Facebook Messenger got 1.2 billion respectively whereas WeChat had 889 million, Instagram had 700 million, Twitter recorded 328 million and Snapchat had 255 million.Above statistics of SM users confirmed its dominance in the twenty first century communication.Across the globe, 1.69 billion people are accessing social media via mobile phones whereas globally active mobile SM accounts penetration is 23 percent of which Nigeria and India have the highest share of web traffic through mobile in the world (ITU, 2015;Kemp, 2015).
Therefore, SM is crucial in e-extension strategy to meet information needs of millions in the agricultural value  2017) stated thus; "with regard to advisory methods, Nigerian AEAS uses a wide variety of approaches.However, we see the biggest opportunities in ICT-enabled extension, which we define as extension agents (EAs) systems and programs that utilize appropriate information and communication technologies for information sharing, capacity strengthening, program and performance management, and other EAs activities.Key opportunities for ICT-enabled extension include the use of Interactive Voice Response (IVR) to enable farmers to authenticate input quality and for the private sector to establish ICT-enabled extension that is profitable and sustainable".
Meanwhile, social media usage has more to do with mindset than with age.Extension practitioners and farmers are among the owners and users of mobile phone which is the most popular communication tool to access and connect to social media (LeBoeuf et al., 2012;Fahy, 2013;Ifejika, 2013).Nigeria, with over 87million engaged in agricultural livelihood activities, needs a robust e-extension delivery services through SM platforms.While many farmers across the globe are taking to SM to connect with experts and their peers, extension agents and extension organizations appear to have oversimplified idea of the rural dwellers and are stereotyping farmers and believing that they are not technologically savvy (Diem et al., 2011;Payn-Knoper, 2013).This requires investment in communication infrastructure by public extension agencies in 37 Agricultural Development Programmes (ADPs) as well as NGOs and agro-industries.
Unfortunately, the situation in Nigeria is appalling with low deployment of information and communication technology tools by government agencies which created a huge constraint to doing agribusiness in the country.To buttress this, the surveys of the United Nations from 2008 to 2012 showed that Nigeria's e-government readiness ranking dropped in 2008 through to 2010 and 2012 but experienced a rise in 2014 (Oni et al., 2016).
Since 2015 till now, federal government e-Wallet mobile platform with over 4 million registered farmers is moribund and dormant while farmers suffer lack of knowledge and information in the research-extensionfarmer-input-linkage-system (REFILS).Moribund federal government agricultural portal is http://www.eagriculture.gov.ng/eAgricPortal/justone out of many showing that intentions are not good enough.Also, a DLEC report by Huber et al. (2017) wrote that Market Development for the Niger Delta project (MADE) a non-governmental organization study on ICT revealed that 60 to 65 percent of Nigerian farmers are able to receive SMS, and many companies have databases of farmers, but do not know how to use the information to increase their sales.The ADP extension staff strength and farm family ratio have not been exposed.Moreover, the social media deployed by the ADP in the north central zone of Nigeria has not been ascertained.This raises the following three research questions: What is the ADP extension staff and farm family ratio in the study area?Do ADPs in the study area deploy social media in their extension services to the farmers?How do ADP's projected communication targets compare with their achieved communications?These backgrounds informed the decision to carry out an analysis of social media mainstreaming in e-Extension by ADPs in north central zone of Nigeria.The specific objectives were to: (i) Examine ADPs extension staff strength and farm families (ii) Ascertain social media deployed by the ADPs (iii) Ascertain projected and achieved communication activities by the ADPs

METHODOLOGY
The northern Nigeria occupies 70% of the country's land mass and constitutes 53% of the population.Its economy is mostly agrarian suitable for: growing of crops such as maize, beans, and tomatoes; livestock such as sheep goat and cattle; and fisheries activities.Presently, it has 20 ADPs out of 37 with few extension agents to cover millions of farm families in the agricultural value chain.The ADPs are key actors in the REFILS to strategize and plan work activities.In November 2017, the Federal Capital Territory (FCT, 2017) ADP hosted the fourth quarterly steering committee meeting of the north central zone FEFILS which was attended by 17 participants from five ADPs and two research institutions.The States were Benue, Kogi, Federal Capital Territory, Nasarawa, Niger, and Taraba.Interesting development noticed in the ADPs report at November meeting was funding of extension activities by development partners, NGOs and agro-industries such as USAID, JICA, IFAD, GIZ, JDC, SYNARGOS, Action Aid, FADAMA 111-AF, BASF, Premier Seeds, Ministries, Universities, and private individuals.Some technologies disseminated were on crops, livestock, fisheries, agro-forestry, extension demonstrations, nutrition, training, innovative platforms.On livestock, they carriedout de-worming and vaccination trainings.The women were offered training on backyard gardening, soap making methods for income generation, value addiction to agricultural products, as well as linked to credit institutions.
For the study, north central zone was purposively chosen.The five State ADPs that attended REFILS activities hosted by Federal capital territory ADP in November 2017 formed the population of the study.While four states in the core north central zone namely Benue, Kogi, Federal Capital Territory, Nasarawa, and Niger were purposively chosen.The states were purposively chosen for two major reasons: First, REFILS activities are going on there.Second, they are the true representatives of the zone with large number of ADPs.Finally, the zone contains Nigeria's Federal Capital territory where important economic decisions are taken which affect the livelihoods of the country's inhabitants.
Secondary data were generated from the ADPs REFILs reports.The staff strengths of the ADPs extension agents and the number of farm families that need agricultural information were accessed and compared.The deployments of social media tools by the ADPs in the REFILs reports were examined.This helped in understanding the extent to which the ADPs used the SM in extension service delivery those number of farm families.The need for SM use in the zone is explored through the REFILs reports on how different SM groups benefited in the use of its tools.The study also examined the ADP's 2017 projected and achieved communication targets to reach out to the number of farm families with the aim to understand the zone's e-extension service readiness.Data collected were analysed using descriptive statistics such as frequency counts, percentage and ratios.

RESULTS AND DISCUSSION
Table 1 shows the staff strength of the four ADPs and farm families who need agricultural information.As indicated, extension agents (EAs) account for 61.6% of the total ADP's workforce of 809 who are expected to serve 1,412,865 farm families through face-to-face method in the four zones.The result established insufficient EAs to effectively cover the large farm families with face-to-face method in the agricultural value chain put at an average ratio of 1:3126 which was found to be higher in FCT, Kogi, and Niger States.It implies that the EAs are decreasing, being over laboured and unequipped to reach out to increasing millions of men, women and youths attracted to modern agribusiness in the zone.In support, Gakuru et al. (2009) reported that the number of extension workers in Kenya has been decreasing drastically while the number of small scale farmers has been increasing therefore creating the need for innovative services to address this gap.The shortage of EAs justifies the need to deploy e-extension tools such as social media (Facebook, YouTube, Chats, Instant Messaging, WhatsApp) and mobile phone services (SMS, Voice call) and mobile applications to improve extension service delivery for effective and efficient coverage.The result is in agreement with Huber et al. (2017) report regarding advisory methods, which indicated that Nigerian EAs uses a wide variety of approaches, but, will have the biggest opportunities in ICT-enabled extension.In Nigeria, NAERLS was, as of 2017, in the process of starting a call center with an interactive voice response system.Expected e-extension innovations by the ADPs to support EAs face-to-face service delivery are to establish call centers, help desk, record radio and videos messages, social media initiatives, SMS, voice call and mobile applications.

Social media deployed in extension delivery services by the ADPs
REFILS reports (2017) of the four ADPs reveals zero deployment of social media tools such as Facebook, WhatsApp, Chat, Instant Messaging and YouTube in extension services delivery to reach 1,412, 865 farm families in the four states (Table 2).This is an indication that the ADPs were not e-extension ready to mainstream In addition, FAO YouTube on Turning points in modern aquaculture (https://www.youtube.com/watch?v=4eAXwk2orY0) had over 18,000 views, 10,000 download and 81 likes as at May 2016.Also, WhatsApp group platform (+2348066952076) of Catfish Farmers Association of Nigeria (CAFFAN), Anambra State chapter created on 25/11/2016 has 172 registered members who share information on aquaculture input supply such as fingerlings, feeds, credit mobilization from community bank, marketing, fish processing and packaging technologies.Other issues are to generate and share information on farm data, conduct training, alert members on meetings, build entrepreneurship knowledge, link up with CAFFAN national secretariat and fish feed companies through their distributors for price rebate among others.Also, Access Agriculture D-group is using YouTube video to disseminate agricultural technologies to reach 14,637 members in agricultural value chains (www.accessagriculture.org).Above evidence justifies the need for social media inclusion in extension communication activities of the ADPs in the zone.Diem et al. (2011) andPayn-Knoper (2013) summarised their actions as thus; "while many farmers across the globe are taking to social media to connect with experts and their peers, extension agents and extension organizations appear to have oversimplified idea of the rural dwellers and are stereotyping farmers and believing they are not technologically savvy".It entails the ADPs need to change old perceptions, take initiative and innovate to modern communication tools in extension service delivery.

ADP's 2017 projected and achieved communication targets
Data in Table 3 show ADP's 2017 projected and achieved communication targets to reach out to 1,412,865 farm families in the zone.The table reveals that most of the states have zero communication targets.As revealed, radio has the highest of the message targets (166), but achieved only 21.8% of its target followed by television with 98 targets but achieved 44.89% of its target whereas video had 12 projections and achieved 41.6% as well as photo documentation with 50% target achievement.It was observed that Nasarawa State ADP had more communication activities and achieved more targets than the other three ADPs on photo (50%), video documentaries (41.6%), radio (30%) and television (41.6%), whereas Niger ADP achieved more of its targets than the other ones in the areas of TV (75%) and Radio programmes (61.5%).
Availability of official mobile phone with zero percent initiative on bulk SMS services and helpline desk voice call were indicting evidence on ADPs no readiness for eextension services in the zone.It implies that the ADPs have conservative attitudes as they dwell on the old media despite paucity of fund and high costs instead of innovating to the affordable new social media tools such as Facebook, WhatsApp and YouTube video through mobile phone.Deduced possible reasons for this include lack of initiative, reluctance to change and poor funding of the ADPs.In support of the later, Suchiradipta and Saravanan (2016) stated that social media readiness signifies the intent of a user to add value to their various services through the use of social media.Another implication of the result is that the ADPs in the zone are under serving the farm families in the states for many reasons that include none utilization of SM tools, shortage extension staff, lack of initiative and others.

CONCLUSION AND RECOMMENDATIONS
The study found that ADPs are dwelling mainly on old communication system and totally excluded social media tools in their communication strategies with potential to reach out to increasing numbers of farm families in the zone.Therefore, creativeness, initiative and capacity building are prerequisites for extension agencies to innovate to social media of which federal department of agricultural extension with others agencies and partners should take action.Also, REFILS zonal meetings should spearhead the advocacy for inclusion of social media in communication activities of the ADPs to enhance extension service delivery to millions of farm families in the zone and in other zones of Nigeria at large.

Table 1 .
Andres and Woodard (2013)ration worldwide, by Region, 2011-2017 % of population in each group.: Internet users who use a social network site via any device at least once per month from eMarketer, April 2013 inAndres and Woodard (2013). NOTE

Table 2 .
ADP staff strength and farm families in the North Central Zone.

Table 3 .
Targeted and achieved communication projections by ADPs in 2017 in the Zone.