Journal of
Hospitality Management and Tourism

  • Abbreviation: J. Hosp. Manage. Tourism
  • Language: English
  • ISSN: 2141-6575
  • DOI: 10.5897/JHMT
  • Start Year: 2010
  • Published Articles: 59

Full Length Research Paper

Enhancing employee performance using selected leadership styles of middle-line managers in the hospitality industry in Mid-Western Uganda

David Mwesigwa
  • David Mwesigwa
  • Department of Public Administration and Management, Faculty of Management Sciences, Lira University, Uganda.
  • Google Scholar

  •  Received: 26 March 2018
  •  Accepted: 01 June 2018
  •  Published: 31 July 2018


Audeneart M, Decramer A, George B, Verschuere B, Van Waeyenberg T (2016). When employee performance management affects individual innovation in public organisations: the role of consistency and LMX. The International Journal of Human Resource Management 1-20. 


Boin A, Bynander F (2016). Explaining success and failure in crisis coordination. Geografiskaannaler: Series a Physical Geography 97(1):123-35.


Cavallaro M, Fidell L (2015). Basic descriptive statistics: commonly encountered terms and examples. American Journal of EEG Technology 34(3):138-52.


Centra M, Gualtiere V (2014). The quality of work during the employment crisis: the Italian case. International Review of Sociology 24(2):241-58.


Dettmers J (2017). How extended work availability affects well-being: the mediating roles of psychological detachment and work-family-conflict. Work and Stress 31(1):24-41.


Dunford R (2013). Scientific management in Australia: a discussion paper. Labour and Industry: A journal of the Social and Economic Relations of Work 1(3):505-515. 



Eagly AH, Karau SJ (2002). Role congruity theory of prejudice toward female leaders. Journal Psychological Review 109(3):573-98.


Farrell M (2017). Leadership reflections: Extrovert and introvert leaders. Journal of Library Administration 57(4):437-443.


Gallus J, Frey BS (2016). Awards: Strategic management perspectives. Strategic Management Journal 37:1699-1714.


Hahn H, Kim S (2017). An empirical study of the relationship between perceived employability and employee performance. Journal of Human Resource Management. 1-17. 


Hariri H, Monypenny R, Prideaux M (2014). Leadership styles and decision-making styles in an Indonesian school context. Journal School Leadership and Management 34(3):284-298.


Harness R (n.d). Is there a perfect leadership style? Meridian leadership centre. Accessed: View (08-02-2018)


Iqbal N, Anwar S, Halder N (2015). Effect of leadership style on employee performance. Arabian Journal of Business and Management Review 5(5).1-6.


Jabnoun N, Al-Ghasyah HA (2018). Leadership styles supporting ISO 9000:2000. The Quality Management Journal 12(1):21-29.


Jasinskas E, Streimikiene D, Svagdiene B, Simanavicius A (2016).Impact of Hotel service quality on the loyalty of customers. Journal of Economics Research 29(1):559-572.


Kotze M, Nel P (2017).Personal factor effect on authentic leadership. Journal of Psychology in Africa 27(1):47-53.


Krejcie RV, Morgan DW (1970). Determining sample size for research activities. Educational and psychological measurement 30(3):607-610.


Mathis RL, Jackson JH (2010). Human Resource management (13th ed.). South-western Cengage learning. Mason OH.


McBride B, Cantor D (2010). Factors in errors of omission on a self-administered paper questionnaire. Journal of Health Communication 15(3):102-116.


McCartney G, Ge ZY (2016). An examination of pull and push factors influencing Hotel selection by Chinese outbound travellers. International Journal of Tourism Sciences 16(1and2):41-59.


McFadyen RG (2010). The relationship between powerless speech, Agentic behaviour and, amount of talk. The Journal of social psychology 137(4):47079.


Mentzer MS (2013). Scientific management and the American hotel. Journal Management and Organizational History 5(3and4):428-446.


Miller RA, Vaccaro A (2016). Queer student leaders of colour: leadership as authentic, collaborative, culturally competent. Journal of Student Affairs Research and Practice 53(1):39-50.


Nartgun SZ, Dilekci U (2017). Teacher views on administrators' leadership styles and level of organisational virtuousness. The Anthropologist 24(1):363-372.


Northouse PG (2004). Leadership: Theory and practice (3rd Ed.). Thousand Oaks, CA: Sage Publications.


Ogbeide GA, Groves JL, Choe S (2008). Leaderships styles of foodservice managers' and subordinates' perceptions. Journal Of Quality Assurance In Hospitality and Tourism 9(4):317-336.


Ogilvie J, Rapp A, Bacharach DG, Mullins R, Harvey J (2017). Do sales and service compete? The impact of multiple psychological climates on frontline employee performance. Journal Personal feelings and sales Management 37(1):11-26.


Olsen OK Espevik R (2017). Moral antecedents of authentic leadership: Do moral justice reasoning, self-importance of moral identity and psychological hardiness stimulate authentic leadership? Cogent Psychology 4(1). 


Park S, Han SJ, Hwang SJ, Park CK (2018). Comparison of leadership styles in Confucian Asian countries. Human Resource Development International 1-10. 


Raduan CR, Jegak U, Haslinda A Alimin II (2009).Management, strategic management theories and the linkage with organisational competitive advantage from the resourced-based view. European Journal of Social Sciences 11 (3):402-417.


Rast III DE, Hogg AM Giessner SR (2012). Self-uncertainty and support for autocratic leadership. Self and Identity 12(6).635-649.


Robb FF (2017). Towards a better scientific theory of human organisations. The Operational Research. Society 36(6):463-466.


Rugyendo M (2015). Strategies for faith engagement within one's career: the role of Uganda Christian University in preparing students for post graduation life. Journal Christian Higher Education 14(1-2):17-27.


Ruiz CE, Hamlin RG, Esparza Martinez L (2014). Managerial and leadership effectiveness as perceived by managers and non-managerial employees in Mexico. Human Resource Development International 17(3):258-276.


Sarantakos S (2005). Social Research. 3rdedn. Palgrave. London.


Schimmel CJ, Jacobs EE (2011). When leaders are challenged: dealing involuntary members in groups. The Journal for Specialists in Group Work 36(2):144-158.


Sekaran U (2003). Research Methods for Business: A Skill-Building Approach (4th Ed.), New York: John Wiley and Son Inc.


Tall G (2009). Why use a questionnaire? – The questionnaire as an evaluation tool in schools. International Journal Personal, Society. and Emotional Development 6(4):33-36.


Tjørve E, Lien G, Flognfeldt T (2015). Properties of first-time vs. repeat visitors: lessons for marketing Norwegian ski resorts. Journal Current. Issues in Tourism 21(1):78-102.


Tukamushaba EK, Musinguzi D, Katongole C, Xiao H (2015). Modelling service quality improvement priorities in selected Hotels for efficient service delivery. International Journal. Tourism. Science 12(2):21-43.


Van Hemmen S Alvarez C Peris-Ortiz M, Urbano D (2015). Leadership styles and innovative entrepreneurship: An international study. Cybernetics and Systems an International. Journal 46(3and4):271-286.


Wang H (2013). A case study on design with conceptual blending. Int. J. Des. Creativity and Innovation 2(2):109-122.


Weinberg LS, Abramowitz SK (2008). Statistics using SPSS: An integrative approach. (2nded.). Cambridge: Cambridge university press.


Worthy SL, Tyler-Mackey C, Dyk PH, Monroe PA, Wellborn R (2016). Turning the tide on poverty: perceptions of leaders and leadership in economically distressed communities. Journal Community Studies 47(3):322-340.


Yang J, Chou H (2017). Key challenges in executing energy-savings performance contracts in public buildings: Taiwan experience. Journal Chinese Institute of Engineers 40(6):482-491.


Yoonkyeong N (2016). Contextual influences on women's identities and leadership styles. Asian Journal Women's Studies 9(4):69-92.


Zhang S, Edwards H Yates P, Ruth E, Guo Q (2013).Preliminary reliability and validity testing of a self-efficacy questionnaire for Chinese family caregivers. Journal Aging and Mental Health 17(5):630-637.


Zydziunaite V, Suominen T (2015). Leadership styles of nurse managers in ethical dilemmas: Reasons and consequences. Journal. Contemporary Nurse 48(2):1501-67.