Journal of
Hospitality Management and Tourism

  • Abbreviation: J. Hosp. Manage. Tourism
  • Language: English
  • ISSN: 2141-6575
  • DOI: 10.5897/JHMT
  • Start Year: 2010
  • Published Articles: 65

Full Length Research Paper

Service delivery and customer satisfaction in hospitality industry: A study of the Divine Fountain Hotels Limited, Lagos, Nigeria

Kukoyi Ibraheem Adesina
  • Kukoyi Ibraheem Adesina
  • Department of Tourism and Events Management, College of Social and Management Sciences, Afe Babalola University, Ado-Ekiti, Ekiti, State, Nigeria.
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Iwuagwu Chinonso
  • Iwuagwu Chinonso
  • Department of Tourism and Events Management, College of Social and Management Sciences, Afe Babalola University, Ado-Ekiti, Ekiti, State, Nigeria.
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  •  Received: 03 February 2015
  •  Accepted: 04 March 2015
  •  Published: 31 March 2015