December 2012

Enhancing the tourism value of Cross River state monoliths and stone circles through geo-mapping and ethnographic study (part 1)

Monoliths and stone circles are found in many places in the world. Information about their existence has been characterized by contrasting historical and anthropological explanations. The cultural value of monoliths and stone circles has attracted a wide array of experts and groups: historians, mathematicians, anthropologists, archeologist, culture seeking consumers, etc. The Cross River Stone Circles is one of the...

Author(s): Bassey Benjamin Esu and Samuel Ukata

December 2012

Evaluation of service quality of Nigerian airline using servqual model.

The study tries to evaluate the service quality of a Nigerian Airline with objectives todetermining what constitutes the service variables in the Nigerian air transport Industry, how satisfied are the passengers with the services of the above mentioned airline and suggest to managers of these airlines on how to  improve and promote satisfaction level of passengers. Data was collected from the respondent using a...

Author(s): Chikwendu DU, Ejem E and Ezenwa A