Khartoum University Journal of
Management Studies

  • Abbreviation: Khartoum Univ. J. Manage. Stud.
  • Language: English
  • ISSN: 1585-8069
  • DOI: 10.5897/KUJMS
  • Start Year: 1994
  • Published Articles: 35

The impact of internal corporate social responsibility on job satisfaction within the banking sector in Sudan

Aisha Mirghani Shibeika*
School of Management Studies, University of Khartoum, Sudan.
Email: [email protected]

  •  Received: 01 May 2015
  •  Accepted: 01 June 2015
  •  Published: 30 June 2015


This study attempts to investigate the relationship between internal CSR practices and job satisfaction (JS) based on the stakeholder theory (ST). Specifically, we examine the impact of eight dimensions of internal CSR practices on JS: (namely: training and career development, health and safety, employees’ right, employees’ welfare, vacation entitlement, social work environment, workplace diversity and disabled support). The proposed model was tested on a sample of 375 employees working in the banking sector in Sudan. Exploratory factor analysis, reliability assessment and regression were applied to analyze the data. The findings of this study indicate that internal CSR positively influenced JS of employees. Specifically, there are statistically significant positive relation between (training and career development, health and safety, social work environment, employees’ right, employees’ welfare and workplace diversity) and JS. Moreover, the results show there are no statistically significant positive relations between (vacation entitlement and disabled support) and JS. The Study is economic legal, and ethical responses benefit employees directly while discretionary responsibility benefits them indirectly.


Key words: Internal corporate social responsibility (CSR), Job satisfaction, Banking Sector in Sudan.