July 2015
Students’ satisfaction with service delivery in federal universities in South-south geo-political Zone, Nigeria
The study was designed to investigate the level of students’ satisfaction with service delivery in federal universities in South-south geopolitical zone of Nigeria in terms of educational, library, security, medical, transport, hostel, and ICT services. Survey design was used to carry out the study, the hypothesis was formulated and literature reviewed. Using the stratified random sampling technique 1,700 students...
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