In the era of information and communication technology, providing electronic library services is crucial for ensuring customer satisfaction. Nonetheless, research indicates that Nigerian university libraries currently provide low-efficiency e-library services. A study in Nigeria does not appear to have addressed the influence of innovative work behaviour on e-library service delivery. Still, evidence suggests that it contributes to the delivery of e-library services. Hence, this study examined how innovative work practices affect e-library services in Nigerian university libraries. The research design for the study was survey-based. The study’s population consisted of 618 academic librarians and library officers from 31 Nigerian university libraries. There was a total enumeration, and a validated structured questionnaire was utilised for data collection. The constructs’ Cronbach’s Alpha coefficient was 0.953 and a 79.6% return rate was attained while descriptive and inferential (linear and multiple regression) statistics were used to analyse the data. The results of this study showed that innovative work behaviour strongly influenced the provision of e-library services (R2 = 0.422, = 0.650, t(492) = 18.932, p 0.05). It further revealed that idea championing (= 0.431, t(492) = 4.839, p 0.05), a proxy for innovative work behaviour had a significant influence on e-library service delivery. The study concluded that innovative work behaviour enhances an e-library service delivery in the Nigerian university libraries. To ensure continued improvement of e-library service delivery in university libraries, the study recommended that university library management should encourage opportunity exploration, idea generation, and idea implementation among librarians. As such, university library administration should provide a supportive environment to encourage creative work habits.
Keywords: E-library service, E-library service delivery, Innovative work behaviour, University libraries