International Journal of
Physical Sciences

  • Abbreviation: Int. J. Phys. Sci.
  • Language: English
  • ISSN: 1992-1950
  • DOI: 10.5897/IJPS
  • Start Year: 2006
  • Published Articles: 2572

Full Length Research Paper

Using mobile geographic information system (GIS) techniques to develop a location-based tour guiding system based on user evaluations

Tzu-How Chu1, Meng-Lung Lin2, Chia-Hao Chang3 and Cheng-Wu Chen4,5*      
1Department of Geography and Spatial Information Research Center, National Taiwan University, Taipei City 10617, Taiwan, Republic of China. 2Department of Tourism, Aletheia University, Tamsui, New Taipei City, 25103, Taiwan, Republic of China. 3Spatial Information Research Center, National Taiwan University, Taipei City 10617, Taiwan, Republic of China. 4Institute of Maritime Information and Technology, National Kaohsiung Marine University, Kaohsiung City 80543, Taiwan, Republic of China. 5Global Earth Observation and Data Analysis Center, National Cheng Kung University, Tainan, Taiwan 701 R.O.C.  
Email: [email protected]

  •  Accepted: 15 December 2011
  •  Published: 02 January 2012

Abstract

This study developed a mobile tour guiding system which uses mobile geographic information system (GIS) techniques to provide spatial and guiding information based on user evaluation. The system comprises four main functions, a graphic function, a global positioning system (GPS) function, a route function and a query function. A user evaluation of the system allows the voicing of different opinions and user perceptions about the system. The user evaluation is carried out by asking participants to complete importance-satisfaction questionnaires after using the system. The results of the evaluation provide valuable data to improve the system to meet user demands. It was also found that most participants would recommend the system to friends and agreed that using the system improved their level of satisfaction. Most users also agreed that the system can help the administration to protect the valuable landscape for which the park is famous. Therefore, the mobile tour guiding system is currently being used for guiding services and continues to be improved according to the user evaluations.

 

Key words: Location-based services, geographic information system, global positioning system, tour guiding system, importance-performance analysis.

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This article is published under the terms of the Creative Commons Attribution License 4.0

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