Journal of
Civil Engineering and Construction Technology

  • Abbreviation: J. Civ. Eng. Constr. Technol.
  • Language: English
  • ISSN: 2141-2634
  • DOI: 10.5897/JCECT
  • Start Year: 2010
  • Published Articles: 140

Full Length Research Paper

An optimization solution by service science management and engineering (SSME) for using minibuses service as an alternative for private cars around Hentian Kajang in Malaysia

  Ali Ahmed Mohammed1*, Omar Abdullah Alelweet1, Mohamed Rehan Karim2 and Ouf Abdulrahman Shams3
  1Department of Civil and Structural Engineering, Faculty of Engineering University Kebangsaan Malaysia, 43600 UKM Bangi, Selangor Darul Ehsan, Malaysia. 2Department of Civil Engineering, Faculty of Engineering, University of Malaya, 50603 Kuala Lumpur, Malaysia. 3Department of Mechanical Engineering, Faculty of Engineering, University of Baghdad, Iraq.
Email: [email protected]

  •  Accepted: 28 July 2011
  •  Published: 31 January 2012



There are lots of problems in Hentian Kajang: traffic congestion, unnecessary loss of fuel and global warming are only but a few of these problems. This study is an attempt to understand people's behaviour and modal choice and try to influence them, and public transport. A survey was conducted to develop the choice among private cars, minibuses and trains users, and a total of n=250 questionnaires were distributed. Legit models were developed for the alternative modes of private cars to minibuses. This study found that the most important variables found likely to encourage the use of public transport reduced travel time and subsidized fares. The data were processed by SPSS software to determine which factors encourage and discourage the use of private, public and minibuses transportation. According to the sensitivity analysis, travel time is 0.48, travel cost reduction is 0.567, frequency is 1.888, and the regularity of schedules is a key factor for change of the use of a minibus when the public viewed them in isolation from other factors that limit this option. As expected, the commuter switches to minibuses.


Key words: Service science management and engineering (SSME), MIS public transport policy, car reduction, logic model, mode choice.