May 2024

Adoption of online reservation systems (ORS) among star-rated hotels in Accra: A cross-sectional study

This study was conducted to identify the forms of Online Reservation Systems (ORS) adopted by star-rated hotels in Accra Metropolis, Ghana. A cross-sectional design and questionnaire were used to gather data from 183 reservation/front office managers of the star-rated hotels through a census. Descriptive statistics, Chi-square test of independence, Factor analysis, and Binary logistic regression were used for the...

Author(s): Peace Ankor, Moses Kwaku Golly, Awusiedu Reginald and Adam Issahaku