December 2020
Employee counseling and performance of employees in commercial banks in Kenya
The study sought to determine the extent to which employee counselling programs affected employee performance within the commercial banks in Kenya. It was guided by positivist philosophy and used descriptive research design targeting 30,903 employees of the 43 banks. Proportionate stratified combined with purposive sampling was used to identify 395 respondents. Reliability and validity of the instrument was tested using...