June 2013

A causal relationship between trade, FDI, exchange rates and economic growth of Pakistan

  This study aims to do an empirical investigation of the causal relationship among FDI (foreign direct investment), trade, real effective exchange rates and economic growth. Economic growth attracts FDI and enhances trade as explained in some literatures. The present study focuses on Pakistan during the period 1980 to 2012. The Johansson co-integration analysis shows the long term relationship between the...

Author(s):   M. Azeem Naseer      

June 2013

Factors influencing customer satisfaction with the success factors identified in the insurance industry

  This article gives the customer satisfaction survey, and factors affecting the insurance industry, according to insurers. First, a study using Servqual model (service quality factors) was investigated; therein, customer satisfaction and other indicators and factors in the success of the insurance companies were identified. Finally, factors such as access, customer response time and trust in customer...

Author(s):   Hossein Vazifehdust and Sahel Farokhian      

June 2013

Recovery period, inventories, sales growth cycles and companies’ profitability: Empirical evidence of Iran

  The current study reviews the effects of recovery period demands and inventories going through periods of circulation of profitability of companies listed in Tehran Stock Exchange from 2005 to 2010. In this research, an efficiency asset synonymous with profitability is considered. The findings of the study show that between these two variables related to corporate profitability there is reversed relation. The...

Author(s):   Mahdi Salehi and Sohila Torgeh        

June 2013

Evaluating efficacy of nursing managers using performance indicators of patient and staff satisfaction

  Organizations in the 21st century need self-efficient, independent, self-reliant, self-confident creative staffs. The present study aims to determine the efficacy of nursing managers in the hospitals of Qazvin University of Medical Sciences using performance indicators of patient and staff satisfaction. This cross-sectional descriptive-analytical study was conducted in a six-month period between April...

Author(s):   Fereshteh Farzianpour, Abbas Rahimi Foroushani, Mohammad Amerzadeh, Elham Movahed Kor and  Shadi Hosseini    

June 2013

Creating a sustainable competitive advantage at a high performing firm in Kenya

  This article examines the role of both resource- and activity-based views of a firm in creating a sustainable competitive advantage. The research design is a case study of a consistently high-performing firm in the motor service industry in Kenya. To collect data, in-depth, semi-structured, face-to-face audio-taped interviews with senior managers including the chairman and CEO were employed. This...

Author(s):   Hanningtone J. Gaya, Miemie Struwig and Elroy. E Smith      

June 2013

Gender equity and executive management in tourism: Challenges in the Southern African Development Community (SADC) region

  Tourism is a major employer of women. However, women experience gender discrimination with regard to attaining executive management positions. The paper reports on the study of gender and executive management in the Southern Africa Development Community (SADC) countries. The aim of the study is to investigate the extent at which gender equity is being practiced in the SADC tourism sector. The study used a...

Author(s):   Shepherd Nyaruwata and Leonorah Tendayi Nyaruwata