Measuring of Training Effectiveness (TREF)
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The objective of this study is to investigate and construct a valid and reliable instrument to measure training effectiveness or the development of Training Effectiveness (TREF). The research was done through three TREF measures including satisfaction, learning performance, and behavioral change measures. The development of TREF was applied using descriptive statistics average variance explained (AVE), Composite...
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The purpose of this study is to investigate the effect of Customer Relationship Management(CRM) on the market performance of the Cooperative Bank of Oromia(CBO) in West Shoa Zone branches. In this study, both qualitative and quantitative research approaches were employed. The total sample size for the study was 263. Mean and standard deviation, Correlation, and multiple linear regressions were used for analysis. The...
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This study aims to examine the project quality management practice of prepaid electricity metering system and its effect on customer satisfaction in East Addis Ababa region. Using structured questionnaire and interviews primary data were collected from 399 customers and 49 employees. The project quality management practices among the study sample (mean 2.520 and variance 0.933 value) indicates only moderate level of...
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This study was carried out to assess the impact of quality service on customer satisfaction and loyalty in some hotels in Tamale Metropolis, Ghana. A total of three hundred structured questionnaires were distributed to native and international tourists for the study. A self-employed form of survey was used to gather information from respondents by using service quality model and all the three hundred responded to the...
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The purpose of this study was to examine the effects of stakeholder engagement on the relationship between authentic leadership and physical asset management practices (PAM) in Ugandan Local Governments (LGs). The participants consisted of 261 employees simply randomly selected from four districts LGs in Acoliland in mid-north Uganda. The researcher adapted three different instruments from previous studies with their...
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This study explores the impact mechanism of China’s Belt and Road Initiative (BRI) infrastructure investment on economic growth in East African countries, including Ethiopia, Kenya, Tanzania, Uganda and Rwanda. Using a dataset from the World Bank on the BRI project, the study shows that the role of BRI infrastructure investment in promoting economic growth in East Africa is played directly through the reductions in...
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The study examined the effect of Market Orientation (MO), Entrepreneurial Orientation (EO), and Entrepreneurial Passion (EP) on the performance of Financial Institutions (FIs) in Ethiopia. It also examined how Management Emphasis (MGEs) influences the adoption of these Strategic Orientations (SOs); and the mediating role of Organizational Capability (OC) on the relationship between SOs and performance. Data were collected...
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Savings and Credit Cooperative Societies are voluntary associations of people who come together with the common goal of encouraging savings and granting credit to members in order to improve their livelihoods. Even if SACCOs play a crucial role in improving the reach and access of financial services in rural areas, there is still inadequate information with regards to relationship between the availability of SACCOS and...
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Over the past few decades, Artificial Intelligence has dominated every area of the global economy. It is now a crucial component of business operating strategies, facilitating increased productivity and operational efficiency while delivering efficient customer service and customer satisfaction. The study's purpose was to look at the factors that affect and what happens when Small and Medium Enterprises (SMEs) businesses...
The Impulse response of COVID-19 on Stock Market Return- An Analysis of the Indian Stock Market
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This paper empirically investigates the impact of COVID-19 cases on the volatility of stock prices in India. Daily closing prices of stock indices, Nifty and Sensex from January 30, 2020, to December 15, 2021, have been used for the analysis. To check whether a time series is stationary or non-stationary, the Augmented Dickey-Fuller (ADF) unit root test was applied, and to check the impact of COVID-19 cases on stock...
ANALYSIS OF FACTORS AFFECTING FIRMS’ ACCESS TO ONLINE BUSINESS INFRASTRUCTURE IN ETHIOPIA
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This study evaluated factors affecting firms access to online business infrastructure in Ethiopia using cross-sectional survey data collected from 848 enterprises in Ethiopia by World Bank in 2015.The major research question of the study was “what was the major obstacles or factors that hinders enterprises to use online business infrastructure in Ethiopia?” To answer this question, the data collected were analyzed using a...
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Strategic management practice or engaging in proper strategy planning, strategy implementation and strategy evaluation aids the organization to success. The aim of conducting this research was to determine the effect of strategy formulation, implementation and evaluation on performance of SMEs using a multiple regression analysis method. A descriptive and explanatory research designs are applied to dictate that to what...
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Organizations do not often see the threat of lost knowledge because it is an invisible problem. Hence, when employees depart from a company, their experiences, trade secrets, insights, contacts, information, and relationships also go with them if the organization does not identify, capture, and share that knowledge within the company. To access a wide range of expertise and knowledge from employees, companies are seeking...
Effects of Entrepreneurial Training on Business Performance of Women food Vendors in Ilala Tanzania
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The purpose of this study was to examine the effect of entrepreneurial training on the business performance of women food vendors in Ilala city Tanzania. Descriptive research design was used in conducting this study. The sample size of this study was 151 respondents (women food vendors) determined by Yamane’s formula and were selected using stratified random sampling technique and simple random sampling technique. The...
Unemployment Hysteresis and Persistence in Nigeria: Implication for policy response
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Unemployment has remained a perennial problem in Nigeria for the last three decades. The Nigerian government like every other government around the world is committed to reducing it to a tolerable rate. However, policy measures taken so far to tackle unemployment have not yielded the desired results. Unemployment, especially youth unemployment has been soaring. To tackle this menace, it is important to understand the...
SOCIAL MEDIA MARKETING AND DOMESTIC TOURISM PERFORMANCE IN UGANDA
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The study provides a novel perspective on the effect of social media marketing on tourism firms’ performance in the COVID-19 pandemic. The study purposely investigated the relationship between social media marketing and domestic tourism firm performance in Uganda. A cross-sectional study was conducted among tourism firms in Kampala-Uganda Using quantitative methods. The study obtained data from 135 tourism firms, and was...
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The study sought to examine competitive advantage and its relevance to SME sustainability using selected manufacturing companies in Lagos, Nigeria. The study's objectives were to determine the impact of innovation on product quality, and sales volume, among others of SMEs. The study was developed around resource and market-based theories. The survey descriptive research design was adopted, and data were obtained from ...
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Self-efficacy and locus of control are essential psychological traits that can influence an individual's work performance and determine whether an organization succeeds or fails. The study's main goal was to determine how employee performance in Ghana's service sector, particularly the hotel industry, was influenced by locus of control, self-efficacy, and job involvement. All Ghanaian hotel sector employees were the...
CHANGE MANAGEMENT SUSTAINABILITY AND TRADE UNIONISM
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Change processes dovetail, build change fatigue among workers and trigger complex resistance from trade unions. Initiatives are resisted by trade unions with dominant perception of change management as targeting weakening of trade unionism. Despite the seeming essentiality of change management sustainability to organizational growth and wider developments, not much is known about the causality between change management...
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Organizations require strategic tactics to help them conquer the competition they face in their operating environment. A strategic strategy allows a company to achieve a competitive advantage over its competitors and maintain market success. The failure of current seed companies in Nairobi City County to meet demand for improved maize seed reflects their limited results. The main study goal was to determine the influence...
Impact of industrial relations on performance of employees
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Industrial relations are having great importance in industrial life .The word industrial relations describe the relationship of employees with employers, between the employees. Trade unionism, collective bargaining and labour management techniques are mostly helps to the industries to maintain the industrial peace. The research attempts to identify the factor which having more influences in industrial relations and to know...
Asymmetric Effect, Non-Linear ARDL and the J –Curve analysis among EAC Members
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The paper examined if the exchange rate effect to trade balance has J curve shapes within East African Community members. The recently developed method of Non-linear ARDL was utilized for Quarterly data from 1990 Q1 to 2019 Q4. The study found no evidence of asymmetric effect of exchange rate on trade balance for four countries with the exception of Uganda. Henceforth, there was no evidence of robust J-curve phenomena...
THE EFFECTIVENESS OF COST MANAGEMENT ACCOUNTING PRACTICES: EVIDENCE FROM ETHIOPIAN INDUSTRY PARKS.
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This study attempts to investigate the degree of Adoption of cost and management accounting techniques in Selected Ethiopian Industry Parks Further, factors affecting the adoption of those techniques were examined. Finally, the perceived effect of adopting these techniques on the company's operating efficiency and financial performance were evaluated. In doing so, Descriptive and explanatory research designs were used for...
Compliance of External Auditors with Professional Code of conduct: In the Case of Ethiopia
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The objective of the study was to assess the compliance of external auditors with the code of conduct while discharging their responsibilities, and its effect on the existence of CSR within client organizations in the case of Ethiopia. The study adopted a mixed research approach and used cluster sampling to categorize the respondents based on their role within the organization, and probability sampling to select the...
THE “CUSTEN MODEL”: HOW EXPERIENTIAL IT IS FROM THE GHANAIAN HIGHER EDUCATION SPECTRUM
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The research aims to propagate the “custen model” that suggests how the management of Ghanaian universities could retain qualified and knowledgeable students through its relationship officers. A survey design was engaged. A total of 500 respondents from selected universities in Ghana was used. Data were explored using smartPLS 3. The results revealed that the “Custen Model” that is customer retention is built on an...
Strategies for Improving Local Content Development in Nigeria Oil and Gas Industry
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Local content development is a strategic management issue for multinational extractive companies in Africa with significant business implications. As local content statutory regulators aim to increase the average local content value in the Nigeria oil and gas industry from 26% in 2017 to 70% in 2027, supply chain managers need strategies for increasing local content. The purpose of this qualitative multiple case study was...
A review of Knowledge management and its application in the contemporary business environment
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The quest for a better way of enhancing firm performance has led to the discovery of knowledge as a unique and firm-specific resource for achieving competitive advantage. Knowledge management has gained the attention of practitioners and scholars in recent times. Knowledge management involves obtaining the right set of information and making them available to the right people, and at the right time. When an adequate...
Economic Analysis of Foreign Debt on Economic Growth in West Africa Countries.
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The study investigates the economic effect of debt on economic growth in West Africa. The main objective was to examine the effect of foreign debt as a means of driving growth using some macroeconomic factors such as total external debt stocks and total debt servicing on the resultant effect of the use of debt to drive economic growth in West Africa. Pie chart and line chart was used to illustrate some average ratio of...
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Construction projects have playing a major role in Ethiopia’s economy. But it is riddled with delay, cost overruns and mediocre quality of work. The main objective of the study was to compare building project management practices of foreign and local contractors. Hence, building projects owned by Commercial Bank of Ethiopia (CBE) that were undertaken by local contractors were compared with their foreign contractor...
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The capital markets components are expected to guide long-term policies pertaining to economic growth. It is from these components that various capital markets develop. African economies are lagging behind in capital markets development when these are pivotal in providing the needed stimulus for financial intermediation and economic progress. Capital markets in the Sub-Saharan African countries are in that they are highly...
Internal Control Practices and Health service delivery in Local Governments of Uganda
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The main aim of this study was to examine the extent to which internal control practices affected health service delivery in Rukungiri District. The research adopted a case study design using both quantitative and qualitative approaches. The target population was 140 key stakeholders that lived and worked in Rukungiri District and a sample size of 104 was drawn from the target population. Our findings from the descriptive...
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The current empirical review article is premised on a constructionist and discursive approaches to consulting and facilitating conversations to co-create sustainable futures. The article is informed by scholarship of practice, scholarship of application, and scholarship of integration in facilitated evidence-based organization development. The article covers some theoretical frameworks that guide the need for dialogue in...
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This study aimed at examining the influence of internal controls on financial accountability in GILGHS, Uganda. The study’s research design was cross-sectional. The study findings were derived from a sample of 127 health center (unit of analysis), whose heads of department formed unit of inquiry. Data were amassed from respondents through questionnaires and their responses were aggregated to their corresponding health...
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The popularity of corporate social responsibility in the world of business has been on the increase. However, extant studies looking a building a business case in support of business organizations engaging in social initiatives and programs have churned our divergent findings, with most studies looking at the CSR-firm performance relationship from the linear perspective. However, there has been an increasing call for a...
Entrepreneurship Training for Artisans in the Informal Sector: A Catalyst for National Development.
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In many developing countries worldwide, a large number of the youth engaged in informal artisanal works to earn a living. Primarily, this study seeks to establish the extent to which, entrepreneurship training of artisans’ impact business development. This acts as an enabler to national development. Mixed methods approach was used to collect data from two categories of respondents (auto-mechanics and other customers). ...
Prestige pricing versus psychological pricing: An Exploratory
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The cost of a product or service set by an organization, to keep it durable, plays a critical role, and is very demanding and difficult for an enterprise to maintain itself in contemporary and threatening global markets. Therefore, the use of a pricing strategy to allow the company to improve revenue and profitability is extremely significant to manipulate consumers' attitudes and psyche; psychological pricing plays an...
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The paper is purposed to assess the expected impact of implementing the new international financial reporting standard (IFRS 16) Leases on key financial ratios and performance metrics of selected listed companies in Kenya. The study focused on the extent to which the key liquidity ratios, profitability ratios, and leverage ratios change once the new standard comes into effect. Basing the study on financial contracting...
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With the arrival of the knowledge economy, the speed of communication around the world has increased exponentially; as a result consumers are increasingly faced with goods and products from abroad. How to evaluate the quality of the foreign products, in particular cultural products, is becoming an important issue for international marketers. In this study 452 samples of Chinese cultural products were chosen as the test...
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The financial performance of MSEs is a major concern for Uganda with high solvency rate. Financial literacy has been identified as one of key competencies required for the success of these MSEs. However, its effect on the financial performance of MSEs hasn’t been fully established by existing literature thus the need for further research. Basing on gist of Resource Based Theory, the study sought to examine how financial...
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Many organisations in South Africa make the wrong assumption when trying to expand their business to other countries in Africa; there is usually an assumption that what works in South Africa will automatically work in another African country. Organisations have slowly through the years learnt that it is all about understanding the clientele, their cultural preferences, their environment, policies, procedures and how...
Sustainability of CSR Projects Done by Mining Companies in Zimbabwe compared to South Africa
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The purpose of the paper was to analyse the sustainability of CSR projects done by mining companies comparing Zimbabwe and South Africa. A qualitative research design was used and data was collected from 22 respondents from government representatives, mining representatives and community representatives. The results from the study show that in South Africa there is more stakeholder inclusion and ownership of the CSR...
SMALL AND MEDIUM ENTERPRISES IN ETHIOPIA: CHALLENGES, OPPORTUNITIES AND DEVELOPMENT STRATEGIES
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In every economy of the world, Small and Medium Enterprises are the largest investment sector (Culkin & Smith, 2000) and contribute almost 60% output of global economy (Gerstenenfeld & Roberts, 2000). Therefore, due to this strong importance of Small and Medium Enterprises, governments and scholars has been paid attention on different aspects of the sectors in developed nation. However, in developing nation like...
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The happening disasters of both natural and man-made have increased manifold during last few decades causing incalculable casualties and thus effecting hundreds of millions people around the world every year. The effects of disaster on logistics chain management of road projects during reconstruction phase have drawn an attention to the effective and efficient response to mitigate these impacts. The most significant factor...
STRATEGIC ASSOCIATION AND GROWTH OF FINTECH FIRMS: A CRITICAL REVIEW OF LITERATURE.
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Fintech represents an innovative and evolving field that has gained the attention of investors and regulators in equal measure. The 2008 post-crisis paradigm marked an era of new explorations by the skilled bankers who were rendered jobless and looking for new ventures and incidentally started innovative start-ups in the form of Fintech Firms. The collaboration between Fintech Firms and incumbent industry players like...
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The study examines emotional intelligence and job satisfaction as predictors of burnout among employees in manufacturing sector in Nigeria. It seeks to assess the influence of self-regulatory, self-consciousness and depersonalization on employees’ burnout. The study adopted Bar-on’s trait theory and Goleman’s competency theory in explaining how to satisfy an employee in an organization. Three hundred and fifty five...
Model of Success and Sustainability of Financial Life Skills Training Program
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Financial Life Skill (FLS) Training Program is a development program for youth with ages ranging from 18 until 34 years old. This training program's purpose is to prepare the young generation to be ready to work and to be skilled in managing finances. This program is categorized as a project held by Youth through Economic Participation (YEP) United States Agency for International Development (USAID) Indonesia with a period...
GROWTH OF SMALL SCALE BUSINESSES IN UGANDA: A CASE OF BUWENGE SUB-COUNTY JINJA DISTRICT
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The study was carried out in Buwenge sub-county to establish the role of SACCOs in the growth of small scale businesses. The study sought to find out factors inhibiting the growth of small scale business supported by SACCOs, to establish the extent to which services offered by SACCOs have led to growth of small scale businesses and to establish the sources of credit used by small scale businesses in Buwenge sub-county. The...
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This study examined the effects of globalization on Small Medium-Sized Enterprises (SMEs) performance in Ghana. Using the case study approach, the study adopted Kumasi Metropolis as the study area. The research explored the level of awareness of globalization among SMEs, examined the effects of globalization on SMEs performance and assessed the prospects and challenges globalization poses on SMEs market in Kumasi. Through...
THE PROSECUTION OF TAX EVASION IN RWANDAN LAW
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Taxes are being one of the wellsprings of national social and monetary development and advancement. Tax avoidance is the illicit avoidance of taxes by people, enterprises, and trusts, the demonstrations of taxpayers who purposely distort the genuine condition of their issues to the tax specialists to diminish their tax obligation and incorporate untrustworthy tax detailing, for example, proclaiming less salary, benefits or...
A review of public financial management issues in Nigeria
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The study examined issues faced in Public Financial Management and government reforms efforts in addressing these issues in Nigeria. Descriptive and simple regression techniques were employed to analyse secondary data generated form the NBS, UNDP and TI reports. The study revealed that the public financial management reforms of government are effective and positive. It was also revealed in the study that corruption does...
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