The aim of the study was to explore the problematic nature of Zimbabwe’s re-engagement foreign policy from a non-state actor perspective. The findings of this research were that Civil Society Organisations (CSOs) in the governance sector were powerful and they had a major impact on Zimbabwe’s foreign policy outcomes, especially with Western countries. It was discovered that the actions of non-state actors, especially in the realm of new digital diplomacy on social media, affected the re-booting of Zimbabwe and British bilateral relations since 2017. The study recommended the government to find ways of engaging the civil society as informal but influential actors in foreign relations.

Keywords: civil society, foreign policy, diplomacy, re-engagement