Abstract

This study is an investigation of the managerial strategies to conflict management in non-profit making organizations in Port Harcourt, Rivers State, Nigeria. The essences of this study are to device effective strategies to conflict management and make appropriate recommendations for an effective conflict resolution, aimed at ensuring organizational development, productivity and societal growth. The study adopted the descriptive study pattern and used both the questionnaire method and personal interview in collecting data for the study, a total of 80 questionnaires were distributed to both the junior and senior staff of the 4 non-profit making organizations surveyed in Port Harcourt and the "Z" test was used to analyse the stated hypotheses. The research findings reveal among others, first, that the causes of conflicts in non-profit making includes  poor communication gap, ethnic and religion differences, power tussle among staff, unequal distribution of rewards, competition over scarce resources etc, secondly, that conflicts in non-profit making organizations can be resolved were administrators indulge in collectives bargaining agreement, understanding of employees and acceptance of subordinate goals.

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ey words:  Conflict, organization, management, unions.