Journal of
Hospitality Management and Tourism

  • Abbreviation: J. Hosp. Manage. Tourism
  • Language: English
  • ISSN: 2141-6575
  • DOI: 10.5897/JHMT
  • Start Year: 2010
  • Published Articles: 58

Full Length Research Paper

How to provide an optimal environment for tourists to manage their sleep? The roles of sleep amenities, sleep environment cleanliness, and sleep atmosphere

Clare P. Y. Fung
  • Clare P. Y. Fung
  • School of Hotel and Tourism Management, The Hong Kong Polytechnic University, 17 Science Museum Road, TST East Kowloon, Hong Kong.
  • Google Scholar
Alice H. Y. Hon
  • Alice H. Y. Hon
  • School of Hotel and Tourism Management, The Hong Kong Polytechnic University, 17 Science Museum Road, TST East Kowloon, Hong Kong.
  • Google Scholar


  •  Received: 14 January 2019
  •  Accepted: 11 February 2019
  •  Published: 28 February 2019

Abstract

For many tourists, a good night sleep is essential for business, creativity, travel and/or enjoyment of a holiday. To have better understanding on an optimal environment for the tourists to manage their sleep, this study aims to examine how the comfortability of sleep amenities and sleep environment cleanliness and sleep atmosphere influences tourists’ sleep quality by adopting the Pittsburgh Sleep Quality Index (PSQI). The findings show that the comfortability of sleep amenities, sleep environment cleanliness and sleep atmosphere is significantly related to sleep quality and tourists’ satisfaction. Specifically, sleep environment cleanliness is the most important contributing factor to both sleep quality and guest satisfaction. Sleep management and practical implications are discussed.

 

Key words: Pittsburgh sleep quality index (PSQI), satisfaction, sleep amenities, sleep environment cleanliness, sleep atmosphere.