Abstract

E-governance is defined as the use of Information and communications technology (ICT) by different actors of the society with the aim to improve their access to information. There have been different initiatives by the government, such as laying down foundation for network management centres, to facilitate the use of ICT and the focus has been to use them more efficiently and effectively. ICT is a major instrument for facilitating decision making and a quick service delivery in higher learning institutions across the globe. In developing countries, particularly Tanzania, higher learning institutions are facing the challenge of poor e-governance infrastructure. Information flow and sharing of internal and external environment at Mzumbe University is facilitated and coordinated by the Information and communication technology’s department of the university.

Key words: E-governance, information and communications technology (ICT).