Abstract

Structural equation modelling (SEM) is a statistical method that emerged as a result of assembling and synthezing the confirmative factor analysis, path analysis and regression analysis in a model. In this respect, factor, canonic correlation, multivariate variance and covariance, multi regression and path analysis are also considered the special conditions of SEM. Additionally, the most important difference that separates SEM from these analyses is that it is more convenient to use it as confirmative rather than explicatory. It is aimed to develop a questionnaire in order to measure the patient satisfaction and modeling the satisfaction through this questionnaire. Questionnaires were filled by making face-to-face interviews with 298 people. Structure validity, structural model structural equation models were realized by using LISREL 8.54.

Key words: Structural equation analysis, validity, patient satisfaction, questionnaire.