African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4137

Full Length Research Paper

Retention strategies used for doctors and nurses in Lesotho: An implementation framework

Makahlolo Juliah Makong
  • Makahlolo Juliah Makong
  • Faculty of Business and Management Sciences, Cape Peninsula University of Technology, South Africa.
  • Google Scholar
Darlington Peter Onojaefe
  • Darlington Peter Onojaefe
  • Cape Peninsula University of Technology, South Africa.
  • Google Scholar

  •  Received: 13 June 2017
  •  Accepted: 11 July 2017
  •  Published: 28 September 2017


This study reviews the retention strategies used for Lesotho’s doctors and nurses, and it presents an implementation framework that supports and promotes staff retention.  Based on the increasing necessity to retain doctors and nurses, the implementation framework is an essential element of retention strategy. A qualitative and quantitative research design method for collecting data was adopted in the form of a self-administered questionnaire and interviews. The sample consists of 120 doctors and nurses. The information was statistically analyzed using statistical package for social sciences (SPSS) and grounded theory. Results show that the current implementation strategy has failed to increase the retention rate of doctors and nurses. It is hoped that the implementation framework presented in this study would help to achieve increased retention rate for doctors and nurses.


Key words: Employee retention, human resource, health professionals, implementation framework, human resource strategies.