Abstract

Using the extended model of task-technology fit, this article examines the impact of task interdependent, task complexity, immediacy of communication, physical interface, and task-technology fit on Intranet usage as well as on manager’s performance in Malaysia maritime industry. The structural equation modelling (SEM) results indicate that task interdependent, task complexity, immediacy of communication and physical interface are predictors of task-technology fit. Also, the findings suggested that task-technology fit is a predictor of usage. Similarly, usage influence managers’ performance. This is probably the first that investigate the impact of task and technology antecedents on task-technology fit and Intranet usage in Malaysia. The results provide insights on how the Malaysian maritime industry could improve upon their intranet adoption.

Key words: Task interdependent, task complexity, immediacy of communication, physical interface, Malaysia.