Abstract

The purpose of the study is to develop the usage intention model of e-learning systems. A survey of 1071 samples of six teaching hospitals in Taiwan shows that the effects of organizational support, self efficacy, and computer anxiety on usage intention are mediated by perceived ease of use, and perceived useful. According to the statistical results, the proposed model fits very well for the samples. Besides, both self efficacy and computer anxiety are important antecedents of perceived ease of use, and perceived useful. Also, organizational support has significantly influence on perceived ease of use. In addition, perceived ease of use has the most influence on usage intention, followed by perceived useful. Further investigation reveals that organizational support, self efficacy, and computer anxiety all have indirect influences on usage intention. This research can provide e-learning designers and managers of the hospital with the implication that we must focus not only on the technological aspect (perceived ease of use and perceived useful), but also on the social psychological aspect (organizational support, self efficacy, computer anxiety).

Key words: E-learning, organizational support, self efficacy, computer anxiety, perceived ease of use, perceived useful.