Abstract

This paper aims to investigate the relationships between psychological empowerment, job satisfaction and organizational citizenship behaviors (OCB) in Chinese organizations. 500 employees from four small firms took part in the investigation. 350 valid questionnaires were collected with a response rate of 70%. The hypotheses were tested by a series of linear regression analyses. We found that psychological empowerment has a significant influence on both employees’ job satisfaction and OCB. The predictive effect of psychological empowerment on OCB is mediated by job satisfaction. Future research should investigate whether the relationship between psychological empowerment and work attitude is affected by other factors, such as the tension between employees and supervisors, and whether job satisfaction mediate the relationship between psychological empowerment and work attitudes (for example, organizational commitment and professional commitment).

Key words: Psychological empowerment, job satisfaction, organizational citizenship behavior, supervisor support.