Abstract

Ineffective techniques for managing information cost companies millions every day. The information we have is frequently not what we want. The information we want is not always what we need. The information we need may not be available. The need to structure and manage information has been growing steadily over the last 50 years. Well-structured information is one of the most powerful tools that an organization has. Basic maintenance is necessary to keep the information architecture and knowledge contemporary, so gathering feedback and finding out how information really works in practice are vital maintenance task.

Key words: Information, responsibility, information architecture.