Abstract

The importance of managing transformational change led to the need to identify some critical issues in a university context. In view of the substantial transformational change that has already taken place at the University of the Free State, it is important to consider how the students perceive transformational change. In this quantitative study, a survey using a convenience sample of students residing in hostels showed that they were generally positive about the change taking place at the university. No significant difference was found with regard to differences in perception in terms of gender and race groups. Significant differences were however found with regard to the number of years studying at the University of the Free State. It is suggested that this study be followed up by a qualitative study to provide in-depth insight into students’ attitudes and perceptions. Identification of student perceptions through research will help to guide management in transformational change processes.

Key words: Change management, institutional transformation, student perceptions.