Abstract

Notwithstanding the increasing alertness of the importance of organizational support on employees’ job performance in large firms, research efforts on the same and the mediating influence of workplace spirituality and organizational citizenship behaviour focused on the SMEs sector context have largely been scarce particularly in developing countries of Southern Africa. Therefore, the principal objective of this study is to fill this void. Five research hypotheses are posited and a sample data of 320 collected from the SME employees in Zimbabwe is used to empirically test the hypotheses. The results of this study show that, organizational support positively influences SME employees’ workplace spirituality, citizenship behaviour and consequently their job performance in a significant way. Managerial implications of the findings are discussed and limitations and future research directions are indicated.

Key words: Organizational support, work spirituality, organizational citizenship behaviour, job performance, small and medium enterprises (SMEs).