Abstract

Business intelligence (BI) market appears actively as well as becoming a competitive tool. In order to precisely understand why BI has been capturing the attention of many CIOs or IS managers and has also been accepted by them lately. This empirical study has explored the current status of BI applications in the top 500 Taiwanese firms. The participants were given some BI-related questions often mentioned in the IS literature, e.g. BI users, motivation factors in application, using analytical techniques and functions, application for benefits and problems, and critical success factors. The results will provide available insights for researchers and practitioners.

Key words: Business intelligence, motivation factors, analytical techniques, critical success factors.