African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4194

Full Length Research Paper

The relationship between strategic processes of knowledge management and organizational intelligence

Nour-mohammad Yaghoubi1, ElhamBehtarinejad2, Saeed Gholami3 and Hamed Armesh3*
1Department of Management, School of Management and Accounting, University of Sistan and Baluchestan, Zahedan, Iran. 2University of Sistan and Baluchestan, Zahedan, Iran. 3Multimedia University, Malaysia.
Email: [email protected]

  •  Accepted: 11 August 2011
  •  Published: 22 February 2012

Abstract

This paper aims to discuss the strategic processes of knowledge management in order to study the impact of these processes on organizational intelligence in 3 public organizations in Shiraz, Iran. This paper has identified strategic processes of knowledge management based on research done in the literature. For this purpose, a comprehensive questionnaire based on American productivity and quality center(APQC) knowledge management diagnostic and Albrecht organizational intelligence questionnaire was applied. This research found meaningful positive relationship between strategic processes of knowledge management and organizational intelligence. Also, it finds that almost 59.2% of existing changes in organizational intelligence are defined by strategic processes of knowledge management.

 

Key words: Knowledge management, strategic processes, organizational intelligence, Iran.