Mass customization in design of service delivery system: Review and prospects

Jue Chen; Yunhong Hao

doi:10.5897/AJBM.9000399

African Journal of
Business Management

Abbreviation: Afr. J. Bus. Manage.
Language: English
ISSN: 1993-8233
DOI: 10.5897/AJBM
Start Year: 2007
Published Articles: 4193

Full Length Research Paper

Mass customization in design of service delivery system: Review and prospects

Jue Chen* and Yunhong Hao

The Tourism and City Management School, Zhejiang Gongshang University, No.18, Xuezheng Str., Xiasha University Town, Hangzhou 310018, China.
Email: [email protected]

Article Number - 293933123446
Vol.4(6), pp. 842-848 , June 2010
https://doi.org/10.5897/AJBM.9000399

Accepted: 21 April 2010
Published: 30 June 2010

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