Service quality at selected hotels in Pretoria, South Africa

Isabella Catharina Kleynhans; Patrick Zhou

doi:10.5897/AJBM12.1132

African Journal of
Business Management

Abbreviation: Afr. J. Bus. Manage.
Language: English
ISSN: 1993-8233
DOI: 10.5897/AJBM
Start Year: 2007
Published Articles: 4194

Full Length Research Paper

Service quality at selected hotels in Pretoria, South Africa

Isabella Catharina Kleynhans* and Patrick Zhou

Department of Hospitality Management, Tshwane University of Technology, Private bag X680, State Artillery Road, Pretoria, South Africa.
Email: [email protected]

Article Number - 2C3F16A18274
Vol.6(45), pp. 11342-11349 , November 2012
https://doi.org/10.5897/AJBM12.1132

Published: 14 November 2012

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