African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4188

Full Length Research Paper

The importance of having mobile terminal samples for analyzing and verifying customer issues

Jarno Kankaanranta1, Andi Mwegerano2*, and Ossi Hämeenoja2
  1University of Turku, Ylhäistentie 2, 24130 Salo, Finland. 2Nokia Corporation, P.O. BOX 86, 24101 Salo, Finland.
Email: [email protected]

  •  Accepted: 02 October 2012
  •  Published: 07 November 2012

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