An empirical investigation into the extent of customer satisfaction and customer loyalty at big retail stores in King Williams Town, South Africa

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An empirical investigation into the extent of customer satisfaction and customer loyalty at big retail stores in King Williamâ€™s Town, South Africa

Department of Business Management, University of Fort Hare, Alice, South Africa.
Email: [email protected]

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This article is published under the terms of the Creative Commons Attribution License 4.0

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