African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4193

Full Length Research Paper

How after-sales service quality dimensions affect customer satisfaction

Alireza Fazlzadeh1, Fatemeh Bagherzadeh2 and Pegah Mohamadi2*
1School of Economics, Tabriz University, Iran. 2 Tabriz branch- Islamic Azad University-Tabriz- Iran.  
Email: [email protected]

  •  Accepted: 29 April 2011
  •  Published: 04 September 2011

Article Metrics

Total Views
0
Total Downloads
0
CrossRef Citations
5
See more citations on Google Scholar