Representing a combination algorithm (AHP and Kano) in order to prioritize effective factors on customer needs in e-banking: The case of Bank-e-Saderat of Tehran Province
Younos Vakil Alroaia* and Marzi Ardekani
Department of Management, Semnan Branch, Islamic Azad University, P. O. Box 35145-175, Semnan, Iran.
Email: [email protected]