Analysis and evaluation of services in Brazilian sites of e-gov
Ieda P. Martins Damian1*, Edgard Monforte Merlo2 and Marcelo Seido Nagano3
1Department of Business Management FEARP/USP, MouraLacerdaCenterof Ribeirao Preto, Sao Paulo, Brazil.
2Department of Business Administration (FEA/USP), Business Management (FEA/USP) and
Economics (PUC/SP), University of Sao Paulo, Sao Paulo, Brazil.
3School of Engineering of São Carlos, University of São Paulo (EESC/USP), São Carlos, Brazil.
Email: [email protected]