African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4193

Full Length Research Paper

The role of intelligent agents in customer knowledge management

Sai Hong Tang1, Seyed Mahdi Homayouni1,2*  and Hamed Alaei3
1Department of Mechanical and Manufacturing Engineering, Faculty of Engineering, University Putra Malaysia, UPM Serdang, 43400, Selangor, Malaysia. 2Department of Industrial Engineering, Lenjan Branch, Islamic Azad University, Isfahan, Iran. 3Graduate School of Management, Universiti Putra Malaysia, UPM Serdang, 43400, Malaysia.  
Email: [email protected]

  •  Accepted: 16 May 2011
  •  Published: 18 August 2011

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