African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4193

Full Length Research Paper

Evaluating the customer perceptions on in-flight service quality

Yuan-Ho Chen, Ming-Lang Tseng* and Ru-Jen Lin
School of Business and Management, Lung-Hwa University of Science and Technology No. 300, Sec.1, Wanshou Road., Guishan, Taoyuan County 33306, Taiwan.
Email: [email protected]

  •  Accepted: 24 November 2010
  •  Published: 04 April 2011

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